TekSavvy Solutions Inc.
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Our mission is to be different. In a good way. We believe in doing the right thing. With honesty, respect and consideration. We believe Canadians deserve a better choice and a better deal when it comes to telecommunications services. We are that alternative.
Reviews 218
Mary
Jul 05,2024I’ve been with teksavvy a very long time, great service and great prices, wouldn’t go with anyone else😊
Tracey
Jul 05,2024I have been using TekSavvy for years and have rarely had any issues. When I have, they were quick to respond and help troubleshoot.
Trish
Jul 04,2024When my previous internet provider was acquired by an American company and ceased operations, TekSavvy came to my rescue. As someone living on a budget, I was worried about finding a reliable and affordable replacement. TekSavvy not only offered competitive pricing but also delivered exceptional service from day one. Transitioning from my old provider of nearly a decade to TekSavvy was seamless, thanks to their helpful and knowledgeable staff. Their customer support made the switch stress-free, ensuring I was up and running without any hiccups. In the five years I've been with TekSavvy, I have experienced flawless connectivity and zero outages. Their commitment to reliability and customer satisfaction is truly commendable. If you're looking for an internet provider that values its customers and provides excellent service, TekSavvy is the way to go. Highly recommended!
Steve O
Jul 04,2024Mostly perfect service and great customer service as well. There have been a few rare instances of outages with my internet service, which is the only reason I can't give a perfect 5-star rating.
Maiken Griffin
Jul 04,2024Teksavvy Service Review I’ve been using TekSavvy for a year now for internet only and I have never experienced any problems. (Knock on wood) When there were actual lines cut and I had no service, I called and there was a recorded msg. indicating what happened and how long they thought service might be out before everything was repaired. Rates are very reasonable and service is just like any “big name” internet provider. I would recommend TekSavvy to anyone looking for Internet services.
Paula Parchem
Jul 04,2024Tek Savvy has the best customer service hands down. Any problem I’ve ever had was fixed quickly and correctly.
Julien
Jun 28,2024I really hope all of the issues are temporary like they promised. There are random dropouts during the day and it can last for a long time, I’m getting kind of sick of this company and it’s been less than two weeks. I was set to have a self install on the 25th of June. It didn’t work, so I called in. Turns out they had set me to the next day with a tech. They did not tell me this and screwed me over I had to get someone to come to my house and wait for them. That sucked. Customer service is so so, all depends on who you get. If you get Mindi I am sorry for you, she absolutely sucks, fire her. But if you get my dawg Nate, it’s a good day. He is an absolute gem. Please please please give my guy a raise
Ryan U
Jun 27,2024these guys are nonsense. waited all day for them to show up only to be told that they didnt need a site visit and not sure why i was not notified. there is no jack to plug in my internet. cancelled service. they did nothing to keep me. customer service is horrible.
Nandkishor Dhawale
Jun 25,2024We just newly arrived in June, in Saskatoon Saskatchewan, Canada and ordered the home internet connection from teksavvy (on 16th of June). They promised us to provide a working connection starting from June 21st. We already received the Modem and all connectors along with its power supply. However, today is 24th and we are still waiting for a working connection. We kept calling their customer support to ask about the status. They are nice, however they dont know when we may exactly really get our internet connection rolling. We are just waiting and waiting. We really hope to get it done by tonight.
Cindy Z
Jun 20,2024Seems like they have grown in size (maybe) or are shrinking in competence. What used to be good customer service is robotic, defensive and cold. I would love to continue to support this company but they are insufferable and unhelpful. Why wait for Teksavvy to do nothing when you can just call Shaw directly (Teksavvy "can't").
Michelle Panzlaff
Jun 18,2024Great reliable service at a fair price. They even sent me a refurbished modem after 9 years without me even asking for it. Way to go! Thank you for the great service at a great price!
Chris
Jun 18,2024If you want a consistent reliable connection, then STAY AWAY from these people. I have had nothing but problems for months and all they do is "submit a ticket" and then tell you Shaw says theres nothing wrong. Every hour on the hour, sometimes every 15 minutes, the TV, a Google Search, it all stops for 1-5 mins. They refuse to do anything about it. Stay away from these scammers. The worst internet and service in my 24 years of using it.
doug burden
Jun 13,2024Simple honest and friendly service. We have been having internet speed issues the last little while or the rating would be 5stars.
Judy Chalmers
Jun 13,2024Only had a few times where the internet failed. Unplugging it and plugging it back on reset the modem and all was good.
Rod Ponto
Jun 13,2024Since we got our internet from teksavvy, we have had no issues. One hiccup occurred but was rectified almost immediately.
Jeffrey Anderson
Jun 13,2024We really enjoyed our time with TekSavvy. Thank you for your excellent customer service!
Ian
Jun 13,2024Our internet plus home telephone service has been our needs in every way.
Deb Enden
Jun 11,2024It’s just reliable internet, that’s what we pay for and that’s what we receive! Thanks Teksavvy!
Leena Kim
Jun 10,2024I called in to Tek Savvy for a wired internet connection last week. The first technician called and said he had been waiting for 15 minutes and was going to leave. My husband was there at the property waiting from 8am (window 8-10am) and the technician did not see him in the backyard. The technician called me and said he's cancelling the appointment and is leaving. At that moment my husband checked out front and saw the technician. They spoke face to face and the technician wouldn't do the connection and just left. I called back three more times and booked appointments to try and get the connection completed. No one showed up, no phone calls were made and we wasted 3 more attempts and still no technician shows up. I am stunned that they operate this way and allow such poor customer service. My husband and I cannot keep taking time off work for no one to even show up! Extremely disappointed with Tek Savvy. What a shame.
800 Richmond St, N7M5J5, Chatham, Ontario, CA
https://www.teksavvy.com/
J. Ibbs
Jul 05,2024Even though you have to lease lines from a big cable company, I like to deal with small, independent companies within our country that prove reliable and offer good service. I have been a satisfied customer for 8-9 years.