TekSavvy Solutions Inc.
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Our mission is to be different. In a good way. We believe in doing the right thing. With honesty, respect and consideration. We believe Canadians deserve a better choice and a better deal when it comes to telecommunications services. We are that alternative.
Reviews 218
Christine Spagnuolo
May 09,2024Our internet service works and is reliable. Also your customer service technician when required: I think only twice, walks you through all necessary steps and exceptional knowledge
Wayne Schedler
May 09,2024After several years 5 or 6 as a customer and never missing or being late with a payment I finally missed one and my first contact from you is a threat of engaging a collection agency. Instead it would have been nice to get an email that said something like "Hey did you forget about us you missed your last payment." Not as customer friendly as you would have everyone believe.
Mark Wood
May 09,2024They worked with you to get things running right and did a follow up call to make sure everything was right
Debbie Lister
May 07,2024Great customer service! I do not recall ever experiencing a company ever giving back to their customers like Teksavvy did years ago. It was only a dollar but still it's something uniquely special to Teksavvy's business acumen and decency. In the past, I got booted from the Internet too many times, but I haven't been booted from the Internet in years. I am a very loyal customer for all the above reasons.
Sharron Mcgovern
May 07,2024TechSavvy is a great company, There are no continuing price hikes and their service is top notch. I am a very happy customer! High 5
Paul Fong
May 07,2024The last couple of years your company was doing good, less stop and go, speed was great. That, of course, in comparison with many years ago. I’m
Gilles Chretien
May 07,2024no intruption
David Guidolin
May 07,2024No problems. And easy to get in contact with for questions
Alex Tsipirovich
May 07,2024Reliable service. I am usung internet service more than ten years. Couple time I had small technical problem. Service was fast and good. I am happy to use TekSavvy.
Isabelle Jean
May 04,2024My wifi didn’t work for a whole month and because I didn’t cancel it right away they can’t refund me for my month when I wasn’t even using the wifi all month I was using my data this company is bs
Jim Papai
May 01,2024HAVE NOT RECEIVED BILL AND IT IS THE START OF A NEW MONTH
David Anderson
Apr 30,2024Teksavvy has provided a reliable cost effective internet service to us over the past few years. Unfortunately in our area they are not able to offer fiber optic or high speed internet, however their price is better than the "big 3". We are able to watch IPTV (especially when the satellite dish is affected by the Weather), surf the net, and keep in touch with family and friends with e-mails and facetime.
Michelle P.
Apr 30,2024Great price. Rarely an issue.
Shania
Apr 30,2024the customer service person was friendly, helpful and explained exactly what was going on and gave me multiple options to fix it. he was also patient with me when i had to ask my boyfriend''s opinion
George Tavshunsky
Apr 30,2024Very good service and support
Tasha
Apr 23,2024I wish there was option to leave no stars. Many other internet providers out there, don’t waste your time with these guys. Absolutely horrific to deal with.don’t recommend Tek Savvy.
Christopher Daniels
Apr 04,2024absolutely garbage. Useless tech support
Patricia Gyorfi
Feb 18,2024Update. Missed the Superbowl on my big Samsung tv. Had to watch it on a tiny Fire tablet. Couldn't follow the play and the ball was invisible. Customer service via phone was totally useless. Days go by. Followed all the online prompts and self help suggestions. NOWHERE does Teksavvy inform the customer that the app ONLY WORKS WITH THE LATEST VERSION of the Amazon Firestick!?! GOOD GRIEF! How does this company retain any customers?😡
Catherine Goulet
Feb 11,20243 days without internet as of now. I requested multiple time a callback from a supervisor, that I never received. The only solution provided by the team was to reset the modem... after resetting it 109 times, I dont know if a miracle was supposed to happen? They cannot send technical help to fix it. They then suggested a new modem, which would be sent by mail in 3 business days. Although, we dont even know if that would be the solution!? So, I was suppose to wait up to 6-7 days without internet? Awesome!
800 Richmond St, N7M5J5, Chatham, Ontario, CA
https://www.teksavvy.com/
Wing Yan
May 09,2024All aspects of being an excellent ISP are very true. One of the main attractions (to me this is a major "different in a good way") years ago that attracted me to switch ISP to Teksavvy was a list of cable modems that it supports, however, this list is no longer available online. Although I could receive the same list of modems from support (I did receive the list).