TengoInternet
To leave a review you need to be logged in
TengoInternet has provided outdoor wireless connectivity to businesses since 2001. Our approach to outdoor WiFi solutions has been proven to:
1) Improve guest ratings 2) Reduce guests complaints 3) Increase occupancy 4) Enable customers to generate revenue from their WiFi investment.
We have installed over thousands of WiFi networks throughout North America, successfully connecting millions of consumers. We serve our valued customers from our corporate headquarters in Austin, TX and our network operations center in San Antonio, TX.
Reviews 993
Tim & Sandi Burgess
Nov 01,2024Gentleman I spoke to was excellent. He was very knowledgeable and very helpful. Wish I got his name as he deserves recognition. Thanks again.
MClinc Dog mom
Nov 01,2024Isiah was so patient with us both. He was able to activate our internet on our firestick. He went above and beyond and is a superior tech, customer support person
Wendy Gatlin
Oct 31,2024Internet connection is not steady. Always tells me I'm connected but without internet. I've been connected to my mobile service the most part of the time. We have been here since oct.22 and will leave nov.3rd. We have had trouble our whole stay.
Marla
Oct 30,2024I was having trouble connecting to the Wi-Fi called technical support and was assisted by a very helpful and knowledgeable young man, my experience was very good!
Lana Mears Hawthorne
Oct 30,2024Russel was a good listener, polite and professional and-had a sense of humor and knew what he was doing.
Jim
Oct 28,2024Great help very good
Richard Wanzie
Oct 25,2024I do not know if the internet everywhere in the park is as poor as mine, but mine continually lags, buffers, stops, and indicates no internet. I have called Tengo internet probably ten times reporting the same issue. The customer service agents are friendly enough, but the issue is never resolved. I can't watch any live TV and most movies will not play without stopping several times during the show. So overall I would rate the service as poor.
james
Oct 23,2024fast and easy to hook up.
Tony S
Oct 22,2024The system's sign in system failed to allow me to log on after the initial account signup on the Cherokee State park. Call support and received exceptional, persistant assistance from Vincent in Austin TX. It took 55 min to get my laptop on the network but he kept at it untill we succeeded. Vincent is to be commended.
Mark K.
Oct 18,2024We were having difficulty getting logged into the campground internet service. We phoned the Customer Service representative at the provided number, and he was very patient, professional and knowledgeable. He walked us through all the steps to get internet access and waited patiently as I entered all the required information and ensured all was working properly before cordially bidding us goodbye. I only wish I could remember the representative’s name so he could get the proper kudos for a job very well done! Thank you very much!
Cindy Ennis
Oct 17,2024TengoInternet has always been so helpful when I need tech support. No matter who I get on the phone, everyone is pleasant, patient, and very knowledgeable. Thank you!
Pam
Oct 17,2024Phone tech Sandra provided excellent customer support. She listened to and asked my permission to place me on hold so she could investigate the issue. After a few minutes our TV was receiving a solid signal. Thanks, Sandra!
Kelly Robinson
Oct 15,2024I haven’t even been helped!! How can I review someone who hasn’t assisted me with services!!
Alex Ribblett
Oct 12,2024I called the service number and within 2 minutes, I was connected to a live team member. Arthur was very knowledgeable and patient while I found the information needed to get our service up and running. Total process took about 15 minutes and worked seamlessly. Great experience!! Thank you
David
Oct 11,2024Prompt solution, no extra steps required.
Dani
Oct 10,2024Five out of five, Saff are always helpful courteous kind and knowledgeable, and work until concerns are resolved. Tengo Internet has not let me down yet!! two thumbs up!!!
Sam Meek
Oct 08,2024Easy to contact and service was awesome. Best Campground Internet Company around
Mary Carol
Oct 06,2024Extremely helpful!!! Had my rb connected on minutes!
John Hicks
Oct 05,2024Customer service rep did what they needed to do. Lisyened - took the necessart actions - very helpful with exolaining aituation and wnaured i got back online when done.
3300 N I-35 Suite #600, 78705, Austin, US
http://www.tengointernet.com
Tina Barden
Nov 13,2024Vincent was extremely helpful! He was professional and courteous. He helped with confidence and was easy to understand. Vincent is a valuable asset to your service. I wish ALL customer service reps were as pleasant!!