TengoInternet
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TengoInternet has provided outdoor wireless connectivity to businesses since 2001. Our approach to outdoor WiFi solutions has been proven to:
1) Improve guest ratings 2) Reduce guests complaints 3) Increase occupancy 4) Enable customers to generate revenue from their WiFi investment.
We have installed over thousands of WiFi networks throughout North America, successfully connecting millions of consumers. We serve our valued customers from our corporate headquarters in Austin, TX and our network operations center in San Antonio, TX.
Reviews 993
Linda Lathrop
Sep 30,2024Efficient and clear instructions. Kind, patient and easy to understand. One of the Best phone instructions I have ever received.
Jeffrey Ross
Sep 30,2024You have awesome and amazing person Sandra from Texas that has helped me a few times. She took me through all of what I needed to do and didn’t rush me, I am very grateful for her support. Thank her from Jeff
Maria Z
Sep 30,2024I felt like the customer service representative was annoyed when I reached out for help, which made the phone call uncomfortable. It was when I asked him straight out, why he seemed annoyed to help me, his attitude noticeably changed, and he became more willing to help. While I appreciated the shift in tone, It was very disappointing that it took me addressing his attitude, for the situation to improve. Not cool. My suggestion for that specific employee would be, If you’re not happy doing what you’re doing, it’s probably time to make a change. A positive attitude goes a long way!
Andrea Cataldo Thibeault
Sep 27,2024Great Customer Service I have spoken to Russell a few times and he's always helpful and polite! My questions are always answered quickly and efficiently.
NordVPN Customer
Sep 25,2024I talked with two customer service reps and they were both outstanding. Incredibly knowledgeable, friendly, and patient. Talked me through the issue I was having and solved it.
Ken MacMannis
Sep 24,2024Extremely difficult to connect smart tv to internet! Very disappointing! Have travelled up the east coast many times w/o any problems connecting to the internet. However, this experience was very negative!
riley dixon
Sep 14,2024Extremely helpful and patient. Walked me through the entire process to make our camping better.
Cindy Borntrager
Sep 13,2024Russell was so helpful yesterday. He walked me through the process and got me up and running. Had so much trouble getting it to work. He saved the day. Thank You Russell.
Rick Atkinson
Sep 11,2024Good service. Russel got me hooked up again, explaining how to avoid getting kicked off the Tengo network. MAC address.
David Otis
Sep 11,2024Are you kidding me. I asked a question. How to I get back on the internet after 3 months I have to reset. You send me a review form on how you did. Im still waiting to get the answer to the question I asked.
Denise Carter
Sep 11,2024Very helpful and patient with solving my internet issue. Thank you for your great service!
Cynthia Trichinotis
Sep 10,2024Excellent Customer Service with Russell Very professional, patient, courteous, knowledgeable and friendly.
ROBERT AYRES
Sep 04,2024Russell was easy going and knowledgeable to walk me through the technical problems.
Jim Willis
Sep 04,2024Excellent and rapid service!!!
Randy Koppenhaver
Sep 03,2024Russell was very helpful and got us connected to the internet quickly. He was very helpful.
Rick Jordan
Sep 01,2024Every time we stay at a rv park with tengo we have serious problems connecting.
Bari Bucknam
Aug 31,2024Customer service with Vincent, he was very patient & knowledgable. We were having issues getting our fire stick to work at the RV park that we are staying at. Vincent got us hooked up and we are so glad that we can use the internet on our phone, laptop and watch TV in the evening Vincent’s customer was awesome and he is a great value to your company. I wish more companies had customer support like this. Thank you
Brian Raper
Aug 31,2024Wonderful help,really could not have done it without him. I want to thank him again.
David Heard
Aug 29,2024Russell was extremely patient with me and got all my TVs working!
3300 N I-35 Suite #600, 78705, Austin, US
http://www.tengointernet.com
David R.
Oct 03,2024Service worked for me just fine. The young lady who checked us in knew what we needed. Thank you.