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Reviews 337
Diane
Dec 02,2021Between quote and installation, didn't have to wait long. Peter was very pleasant and worked all day. Explained things re thermostat. Very pleased 😀
Natalie Templeton
Nov 20,2021I was very pleased I found this company as I had already had another local company visit and just felt like everything was so slow to get a price and date for the job to be started. Chris is great at what he does and even made my job more logical and less cost for a better result. I had a visit from Chris on the Tuesday and a boiler installation, without my wife even knowing, on the Thursday ( now that is service for you). The whole team in this company will go far as they know what they are doing and don’t mess around. I am about to board a plane tomorrow, to the sunshine, knowing my house will be warm on my return. Thanks for such a great service and boiler. Stuart.
Sheila Harriss
Nov 17,2021Chris who first came to see us first regarding what the Company has to offer, explaining everything about the boilers, was very professional. We were very pleased with our new boiler from The Boiler Exchange. James the fitter did a fantastic job, having to re-position pipe work as well. He was a very professional worker, and cleared up after himself. Would highly recommend the Company.
Jonathan G
Nov 15,2021Great service from the start to completion. Felt like the job was handled professionally and I was left feeling like I got a good deal with a very nearly installed boiler at a good price.
Ms Mcqueen
Nov 12,2021Chris came out and surveyed the job, he was professional, polite and even came out a second time to further discuss. The price was extremely competitive, as it was a big job and Chris was top notch. On the day James and Norrie turned up and again could not have been better. Worked without fuss, advised me on best practices and again they could not have been better. Don't hesitate to use this company, in my view I would request James and Norrie for your job, top notch.
Don Morrison
Nov 11,2021Glad to see there are tradesmen left who take pride in their work ! As promised , he showed up exactly on time and got down to the job in hand. Worked quietly and efficiently and had old boiler out and new one fitted and working within 5 hours. Would recommend Boiler Exchange to anyone.
Callum
Nov 02,2021Quick and tidy service. Would highly recommend.
Roddy Anderson
Nov 02,2021Great service. From Chris who explained all our options and gave us a competitive quote. James the installer who completed a quick, tidy and expert installation despite some unexpected extra work ( at no extra cost!) All in all a pleasure from start to finish. Quote on Friday and installed on Monday. Can’t ask for anything else!
Abi
Oct 18,2021Very professional and prompt service! We got stood up by another company after 2 months of waiting and The Boiler Exchange team booked us in for the same week they came for the quote. I wanted to wait a couple of months before leaving a review and so far I had no issues. I highly recommend them!
Lorraine Hendry
Oct 08,2021The surveyor, Chris, was very thorough and listened to our needs and concerns about changing from an old system to a combi boiler. James and Norrie did the installation and were quick and very pleasant to deal with. They cleaned up after themselves and made sure we were happy with everything before leaving. I would absolutely recommend The Boiler Exchange if you’re looking for a new/replacement boiler
Katrina
Oct 07,2021First class from sales to fitting. All done and dusted in a short space of time. Total customer satisfaction. Also worth passing on that Chris who managed the deal knows his stuff and the engineer, Peter, did a wonderful seamless changeover from the old combi boiler to the replacement. You cannot go wrong with this company. Well done guys!
Mark Robinson
Oct 02,2021When I enquired about a quote on Wednesday, received a call from Chris the same day, arranged a free consolation on Monday evening, I never expected to have a boiler fitted and working by Thursday evening!! Chris was very patient and extremely knowledgeable. He made the decision easy for us to take the plunge and get a new boiler. Worried about a messy install and full boiler relocation? Don’t be!! James and Norrie were fabulous installers. Clean and tidy work, scrap metal all gone and house left as if they’d never been. Not sure how they managed! All in all 5 stars is the easiest 5 stars I’ve ever given!! Thanks to The boiler Exchange!!
Carolyn Smith
Sep 30,2021Chris came out and talked through the best options for a boiler and radiators and answered all questions I had, including all payment options. We agreed an installation date and James couldn't have been more helpful on the day. Now have a modern heating system that I am delighted with. Would not hesitate to recommend.
Grant Johnstone
Sep 28,2021Staff members were very professional at all times. Explains what was going to happen and they got the work done all in one day.. I’m very happy with the excellent service I was given I would definitely recommend them to everyone.
Kyle
Sep 27,2021Enquired about a new boiler and got a phone call back from Chris in a matter of minutes and got a quotation the same day. Very happy with the service. The boiler went in without a hitch very pleasant and tidy. Had a issue with my shower being blocked and it was sorted the same day again great service. Happily recommend to anyone.
margaret fleming
Sep 22,2021Got our boiler replaced very quickly , James and his team did a great job , very professional . Lovely guys , certainly know their stuff . Would highly recommend this company .
Margaret Hamilton
Sep 19,2021We were unsure about a combi boiler but Chris explained it all and convinced us it was the way to go. And I'm glad he did. New combi boiler fitted in a few hours. Old boiler, hot water tank and cold water tank taken away. Shower pump removed too as no need for it now. No mess left and all working perfectly. Pressure in shower now is amazing! Hopefully will see some savings in our evergy bills. 10/10
Willie Brown
Sep 19,2021So I wasn't looking forward to the replacement of my mother's boiler and these guys just made it so easy and quick. From start to finish the whole experience was relaxed, professional and efficient. The salesman was gracious and understanding and the engineer was expert and tidy. The job took a day to finish and everything was guaranteed and not as expensive as i had feared. I am happy to recommend this outfit to anyone in need of their services.
Ian Bremner
Sep 17,2021Chris came, gave us a highly competative quote carefully went over all the various options gave us the plusses and minuses of the various systems (which aligned with my research). Then to clinch the deal told us there had been a cancellation for the next day, and since our existing 18 year old boiler had just failed and was irreparable wew jumpted at the chance. The next day the engineer arrived as promised and the installation was completed by early pm. a very tidy job carried out by a skilled engineer.
Ian Duthie
Dec 08,2021The heating engineer was clean and tidy throughout the job friendly and helpful. The boiler was fitted along with all pipe work in a very neat way considering it was in a small kitchen unit. All in all a very good service would recommend to anyone. Ian