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Reviews 337
Helen Chambers
Sep 02,2021Faultless service in replacing boiler.Chris explained everything regarding the quote & Peter what a worker job well done
Felicity Waterman
Aug 30,2021Fabulous, friendly and prompt. Excellent service.
ali
Aug 26,2021New Boiler Installation. We were recently informed that the boiler in the property which we own and lett to tennants was not fit for purpose due to advanced age. Amongst others I contacted The Boiler Exchange and Chris replied promptly and we arranged to meet the next day. He gave me the advice and information that i needed to make a decision on the type of boiler that we required. I was impressed with his knowledge and clarity. We agreed a fair price for the work that was required and work started the next day. Our tennants were very impressed with competence and speed of the two fitters who carried out the work, it was of a high standard and carried out very quickly and with a minimum of disruption.We were supplied with all the necessary accreditations and paperwork that is requirwe with a new install. I would not hesitate to reccomend The Boiler Exchange to anyone who requires work done on their Gas systems. Ali from Falkirk.
William
Aug 25,2021Chris came out to the property to do a quote and was very informative and professional, he double checked everything and i was satisfied i qs getting good quality from a good company, 3 days later was the install and james was great he arrived at 8am and didnt stop until finished the job, he explained everything to me and the install went smoothly
Happy Customer
Aug 23,2021Excellent and very efficient installation. It was obvious the engineer took a pride in his work. The boiler itself is, without doubt, the best on the market. I have no hesitation in recommending this company to anyone wishing to install a new system. Before going ahead with the order, everything about the system was explained clearly and without pressure to buy.
Happy customer
Aug 18,2021Excellent! Delighted overall from quote to completion for boiler replacement. I received the quote on Wednesday evening and the work started the following Monday and was completed the next day, leaving no mess. Both Chris and Peter were great. I would definitely recommend The Boiler Exchange.
Andrew Gillies
Aug 16,2021Great job and experience from start to finish. Good finance options and the installation was well done without a fuss, and took the time to talk me through the hive thermostat. Had enough boiler problems in my last place to be able to spot a good company by now, would definitely recommend.
Jennifer Lewis
Aug 13,2021Chris was very helpful and accommodating throughout the planning process. Peter came to complete the work and worked hard to ensure this was done reasonably quickly despite some of the eccentricities of the plumbing in my house! Would highly recommend.
Irene Allan
Jul 23,2021Excellent service from start to finish. Very efficient and totally professional. Everything was explained really clearly so I knew exactly what work would be done. Reassuring to know there would be no ‘hidden costs’. Installation was done in a day. Highly recommend!
Frank Tse
Jul 14,2021The replacement work is fabulous. Excellent service from explanation, estimation to replacement. The replacement only takes half of the day. Highly recommend for replacing the boiler.
Kirsty Williamson
Jul 05,2021Quick and easy service! Everything was explained fully, got me booked in within a couple of days.
Irene Biagi
Jul 04,2021I got my boiler replaces and moved. The work was done very carefully and efficiently. The end result is really good and I would recommend to anyone.
J Thomson
Jun 30,2021Excellent service from initial enquiry to completed job!!! This company are seriously good. After emailed enquiry, Chris rang and arranged to survey and quote later that same day and was happy to fit in with my other plans. He arrived on time and explained clearly the way the boiler systems works and recommended a couple of suitable options and a clear price for the job. Quote accepted, replacement boiler was scheduled for the following week, James arrived early and started work straight away. Clean, tidy workmanship and left the house as he found it. A real 5 star service - I would happily recommend the Boiler Exchange to anyone thinking of getting a new boiler. They also provide an annual service which we will now also use.
Mr & Mrs Burnett
Jun 21,2021Men arrived on time and worked well all day with very little upheaval. Roofer came in afternoon and fixed the flue and drain pipe. When they were finished the gas engineer explained the controls very clearly. They left the place very tidy. A good job done would highly recommend.
Allie Bruce
Jun 17,2021Excellent service and would highly recommend. Work was super efficient and Chris/ James were great. Thanks!
Douglas Angell
Jun 01,2021We had a small problem with the boiler was quickly fixed
Peter
May 28,2021Staff were friendly and cleaned up after themselves.
Ruairidh
May 28,2021I initially had British Gas out to price and replace my old boiler and after several no shows and being messed around I contacted the boiler exchange instead. The difference in service was ridiculous. I was called late on the Friday afternoon and had Chris at my house Monday morning to give me a quote and talk me through the process. We arranged it for the following week and everything went smoothly and to plan. Not to mention the boiler exchange were over £1000 cheaper than the quote I was given from British Gas. Top notch service from the moment I contacted them until the job was finished. Would 100% recommend.
Gerard Friel
May 27,2021Chris attended to carry out survey which i knew also would involve rerouting of flue from side wall to vertical. He is clearly an expert in this line of work. James the engineer attended and installed boiler very pleasant guy and carried out to very high standard. Roofer and brick layer attended to propery install flu and brick up previous hole. No short cuts taken to save money. I had 4 quotes none of which could challenge this. Fantastic service from start to finish which reminds me i need to pay the bill but look positive it could have bee £2000 more with a large energy provider (SG) I done my research and got it right. Thanks guys
mr j mcphail
Sep 17,2021Chris came out & explained the best system for us & all technical options, very knowledgeable, no hard sell. After agreeing to go ahead new combi boiler & 6 radiators fitted the following week. James & Norrie were excellent, very polite, clean & tidy. We are very pleased with this company from start to finish they are true professionals. Wouldn't hesitate to recommend them, thank you