Quick, safe and secure delivery, great knife at a very reasonable price, would recommend the Pubshop to anyone.
Excellent service, items arrived quickly and very well packed, also very reasonably priced. Thankyou
Highly recommended.
Bought for domestic use. I have used a couple of times and appears to do a good job. The juice collecting container it's on the short side and the juice spill to the sides. Either taller or a wider mouth flange could solve the problem. For me it's not a big issue since I used a wider mouth jar.
Fast efficient delivery didn't ring until 5pm and delivered by 9am next day
Appalling service - ordered end November, chased many times, eventually got a deliver in January and it was the wrong items. Return goods but in February I am still awaiting a refund. Maybe business customers get priority service, but I recommend you DO NOT use this company. Shocking lack of response and service.
Amazing. An lady called Charlene dealt with my query with the utmost compassion getting my delayed order out the next day. Thank you so much. Would 100% recommend to anyone.
Ordered knives advertised. Received call to say sorry not in stock and no longer selling product. Advised that they had alternatives. Agreed didnt want alternative and refund offered. Two weeks later still waiting for money back. Radio silence from Pubshop £269.00 light.
Ordered the wrong item which was my mistake; returned the items and requested refund. One month on, still waiting for my refund but they confirmed that they have received the goods back :(
Having made a pig's breakfast of my order I rang pubshop to explain how I'd messed it up, the staff were incredibly helpful and went the extra mile to help me out, package arrived today. Thank you Pubshop!
Absolutely brilliant service. 1 phone call to these guys after all other catering suppliers had failed and I was up and running. 25 years in the trade and I only found them this year, where have you been all my life pub shop.
I ordered 12 Irish Coffee glasses, and delivery was due by the 19th Nov. Shortly after that date I received an email from the delivery company to say they had been delivered and signed for. They had, but not to my address. I emailed the Pubshop to inform them and request help in getting them back from the wrong address. It took 3 emails and finally a phone call from me before anything was done. The glasses were to be a birthday present and needed to arrive by Nov 26th at the latest. They did try to deliver that day, but unfortunately, not before we'd had to leave for the birthday party. Sharlene became involved at this point, and ensured the delivery company made the delivery today, both phoning and emailing me to let me know what was happening. They did arrive today, sadly, 6 were broken. Sharlene came to the rescue again and is sending out another six, plus a little something as a gesture of goodwill for all the hassle, and the glasses not making it to the birthday party. So - 10/10 for Sharlene, 0/10 for their delivery company. I only wish I'd not had to email 3 times and call once before any action was taken. Perhaps they should employ another Sharlene.
I have not received my order as yet. It has been over a month since I ordered.
My other company let me down and Pubshop came to the rescue ensuring i got my jars the following day. Customer service was excellent, going the extra mile. I will be using them again the future.
Sharlene was fantastic sorted out our issues straight away. Highly recommend this company
Excellent service, I ordered 2 boxes of glasses, I received them promptly, unfortunately 2 of the glasses were broken. They were very quickly replaced. Sharlene was very helpful and kept me informed all through the process of replacing the broken items. Thank you very much.
After an initial hickup with our order as their supplier had let them down, I did struggle to contact them via email to chase but once we were in touch we were back on track. Sharlene especially who I spoke to was incredibly helpful and managed to send our skewers in record time and on time for my wedding!
Items as decribed and quick delivery, spot on 👌👍
I received my menu boards quickly and they were well packed.
valerie bennett
Feb 14,2019Excellent speedy service a++++++