Fail to deliver on time, I paid for next day delivery but took a week to arrive. They do not respond to emails, customer service it terrible.
Excellent service! Prompt delivery of everything I ordered.
Not only was the item a great price but it came well packaged and was delivered quickly. Can't recommend Toy Street enough!
Really quick delivery, toy was great
Great choice, delivery and communication
I had an issue with delivery and the customer service gave me all the instructions to sort it out.
Found the toy I was wanting for less than other shops were selling it for. Delivery options were great, cheaper than Royal Mail, and fast.
The website was easy to use, great selection, payment was easy and smooth. All round brilliant experience!
Tonie headphones. Best price I have found anywhere. The item was really well packaged, Next day delivery was a little extra, but the item was needed quickly and arrived promptly. I am so pleased with the service from this company, I will certainly buy from them again.
You had the lego we wanted.
A good product at a reasonable price, promptly delivered.
Well made and easily put together
Competitive prices, and all arrived in good time and as it should have been. I paid extra for royal mail delivery after reading poor reviews about yodel services.
Made my first order on Toy Street and was really happy! Games came well packaged and in a timely fashion. No problems at all. Ordering process was also super smooth. Thanks Toy Street!
Was easy and quick
Delivery is always on-time! dispatch status easy to check
I really cant give a 1 star review because my items did arrive, but one collectable item was damaged and one was of a wrong variety. Delivery time is 5 working days from order, not the next day delivery they advertised, and I have no choice but to write this review because customer support has not responded to my email in more than 5 working days :(
Terrible service, paid for 48 hour delivery, checkout said would arrive within 48-72 hours max, still hadn’t arrived 5 days later, so I called and was told it still hasn’t been despatched and there’s nothing they can do/nobody I can complain to. Bunch of cowboys.
I ordered a video-game and pay full price on their website and they sent me an email that because it was in high demand I have to pay another £48 to get the game to me. No way, went on Amazon and bought it for the ORIGINAL price (that every single retailer has), no from this scammers.
Nessa Barley
Jun 24,2023Absolutely atrocious service! I received the wrong item from this company on Wednesday. I called them immediately so they can send me the correct item ordered and for them to collect what they delivered. Promise I’d get a call back that day to resolve this but didn’t hear back from them at all. Friday came and still nothing. I have now bought the item elsewhere and cheaper. Unbelievably horrible service received from this company.