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Reviews 678
Nicky Stokes
Oct 19,2024Brilliant. The item i baught wasover £10 cheaper than anywhere else and free delivery made it a brilliant buy. Delivered when stated
Gareth
Oct 18,2024Fast delivery and items arrived intact and well packaged.
David Thompson
Oct 16,2024I got a new moomin papa
Alina Ciorici
Oct 16,2024Ordered twice on this website. Both time very easy to order, a big variety of djeco games to choose from, which is what I needed, much cheaper than on any other website that I searched, fast delivery, very well packaged, the items sent were in perfect condition. Very happy with the experience, will definitely buy again.
Melica Parkinson-Rose
Oct 16,2024The product was cheaper than anywhere else, was well packaged and arrived promptly. Very happy
Dawnutt
Oct 16,2024Great little cars, packaged well and dispatched very quickly. Good value for both toys and postage
Angela Flintoft
Oct 15,2024Everything went to plan, toy arrived in good condition and in the time stated.
Kieranne Page
Oct 12,2024Ordered items on 28th July 2024. Nothing about delivery online as "Still Processing. " Company contacted via email on 13th August 2024 to find out what was going on. I explained I am Autistic, with other Neurodiverse diagnoses/hidden disabilities and stated that explanations can provide reassurance and ease anxieties. After some too'ing and fro'ing I got an explanation - that the item they said they had in stock, they actually didn't have in stock thus needed to wait. It is now nearly 3 months later and still nothing from the company and online status was "Still Processing". I emailed them today to cancel and get my money back and I asked for an explanation and was hoping I would get an apology for them being so crap!! No apology, no reason. Just that they're sorry to hear I wanted a refund!! I do not recommend buying from this company and they certainly need to do some more work to understand Neurodiversity/hidden disabilities, let alone improve their basic manners to their, albeit unhappy customers, who are rightly annoyed at Toy Street's appalling customer services. A simple apology and an explanation can make such a huge difference to people.
Heather Jackson
Oct 12,2024Ordered 15th September and still waiting, chased by email and response was :being stored at a different site and is currently on its way to our main warehouse. As soon as it arrives, we will dispatch it to you. We have chased them on your behalf and have been assured that it's on its way. If you haven't received a dispatch notification within the next 3-5 working days then please get back in contact with us. Called after the date had past and again apologised and said I'd receive an email in 24hrs with an update ....that was 48hrs ago and still no idea of when to expect delivery
Matthew Evans
Oct 11,2024Nothing to moan about lol delivered fast and well packaged ! What more do you want , and very reasonably priced
Spacey
Oct 09,2024The company shipped quickly, packed everything well and the toy I ordered completely matched the description. I'd order from them again!
Rosie McNabola
Oct 08,2024Great price, delivered in good time. Happy with purchase
Emily Swaby
Oct 08,2024Found all the toys on my daughters birthday list at Amazing prices and delivery was super fast too!
Janice
Oct 08,2024Amazing deal and fast shipping. Will shop again!
Easeback
Oct 08,2024Great pricing and fast delivery - Perfect!
Jon B
Oct 08,2024Ordered the Team Yankee UH-1 expansion as Toy Street offered the best deal. Rapidly despatched and kept informed of expected delivery date. Very pleased with transaction and will definitely use again!
Renée Pighin
Sep 28,2024I found a TY beanie boo that I could not find anywhere near me (I’m from Vancouver Canada) and I was so fortunate to find one at Toy street. Considering the long travel, the shipping was super affordable and quick. This is my son’s favourite stuffy and he had lost his. So happy to have found one!
Consumer
Sep 20,2024Shame can’t give zero stars. Ordered the item on the 26th July, said it would be here between 5th-12th August. On the 13th i emailed asking where it was. They said it was in their “other warehouse” and was being dispatched from there… On the 18th september I got an email saying it had been dispatched… Ha! And TODAY 20th sep, it arrived. Where are you keeping your stock?! China??? Why not be honest when the items being ordered and say- sorry this is coming from abroad, do you still want it?! Terrible!! Will not order again and will be posting this review on trust pilot aswell.
Snezka
Sep 19,2024excellent buy toy
Bowthorpe Shopping Centre, NR5 9HA, Norwich, GB
http://www.toystreet.co.uk
Nikolay
Oct 19,2024Great and surprisingly fast service, usually most retailers are not as fast shipping your purchase but this was not the case here, positively surprised