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Reviews 410
Nikky O Barnabas
May 22,2019Excellent service rendered.
Neil Mccullum
May 22,2019Call credit have been amazing would recommend these to anybody.
Sadiq
May 21,2019Prompt reply for my query. Dealt with care, thank you.
customer
May 21,2019Had an issue with one of their services but it was dealt with over a series of emails nice & efficiently.
Ade
May 17,2019Quick correspondance and very helpful, both on email and over the phone. Laura, the customer services rep I dealt with was very helpful, credit to the company. Problem solved with mimimal fuss, professionally. Cheers Laura
jim hemmings
May 17,2019Prompt, informative, and courteous, response.
linda chidgey
May 13,2019Very helpful did need a chase up email but response after that was quick.
Syed Hussain
May 09,2019My experience with this company has been really good, they are really customer focused. I would recommend them to anyone.
Tim
Apr 24,2019Call credit team have been absolutely wonderful and understanding. The agent who dealt with my case was quick and very helpful. I thank you all very much.
Great!
Apr 20,2019Thank you for all your help. Very helpful and professional.
Thomas Wardale
Apr 20,2019Argumentative staff and a total lack of respect with my query. Called by different names by people who had clearly not even looked at my file.
Drew
Apr 15,2019Very happy with the prompt and positive help I was given to resolve my issue.
Danielle Hasting
Apr 13,2019Great Service, very quick in answering my emails and got my CCJ sorted out.
Seona Reid
Apr 12,2019I had a problem accessing my TU Protect account to check an alert in an e mail. They were very helpful in identifying the web address I needed.
Roscoe
Apr 12,2019Excellent Service Would Recommend 100%
Tarra Hickson
Apr 12,2019Took a few times to get my issue sorted but in the end it was resolved. Speedy replies to emails etc..
Customer
Apr 11,2019They helped get a credit report (not score) via mail as I don't have 3-5 years in UK as needed. They sent the report fast and for free with an explanation book
Jacquline Conlon
Apr 10,2019Very helpful and resolve my issue very quickly. excellent customer service.
Gabriela
Mar 17,2019DO NOT USE THEIR SERVICES!!!! One star because I cannot give a negative score. They have not updated my score since last November. I called and I was told to go to the lender. She was not willing to look into my case, she was confident that the information they provide is correct without even having a look. My concern is that how on earth would 2 different lender provide incorrect information? The lender quoted what information they sent to them and it has not been updated for months. Their lack of professionalism and negligence is way beyond my imagination and the reputation they have clearly speaks for themselves. Such company should not be authorised by the FCA. I just do not want my data being shared with them any longer. UPDATE: I have just checked my score and balances on Capital One's Credit wise and all my balances are CORRECT and were dated a month back. Shocking!!!! I am 100% sure Capital one received the information at the same time as the Callcredit ( Transunion now) but they do their job PROPERLY!!! I WISH I CAN REJECT CALLCREDIT OR TRANSUNION GETTING ANY INFORMATION OF ME!
Leonardo Ponce
May 23,2019Excellent service, real people at the other side of the line which is a rarity these days.