The item I ordered never arrived and I was told I'd have another one shipped to me but have not received the original or the second item shipped
Best price on the parts I needed. Quick and easy ordering and a follow-up e-mail to make sure I was satisfied. What more can you ask for? Will be my source for 2-way parts from now on.
Easily found the exact item needed.
My card was charged on the day of the order. Two days later got an email telling me that items I ordered were damaged and new stock was on in it's way. Email address I got it from looked nothing normal, it did not contain the name of the person who was supposedly sending it. Two weeks later still my order had not been shipped. Sent an email and "big surprise" got no answer. No timeline was ever provided. My conclusion - this company is a scam. And why I am doing a review for US company on UK website? Calling my credit company to reverse the payment. Steer clear - save your time and money for real retailers.
Exactly what you want from ordering online..I ordered and it was sent promptly..thank you
Quick and easy, even received a follow-up phone acknowledgment.
I was able to quickly navigate through their website, find my needed parts, and order them with ease. The parts arrived within 3-4 days inside a well packaged box. My entire experience with this company was refreshingly professional and efficient. Thanks for your help.
Very efficient, product came quickly. Good site.
Never received the product, ignoring all emails to obtain proof of delivery info. DO NOT DO BUSINESS WITH THIS COMPANY
Prompt shipping, well packaged. Good customer service.
Product was delivered fast and is acceptable for the application. Thank you.
Reprogrammed Radios, looked into radio that was giving trouble. Took care of us in a fast manner.
I'm very pleased with Two Way Direct. My order was shipped promptly and their customer service even called me to verify the part I wanted was the correct one. Which it was. I highly recommend them and I will definitely order from them again with no hesitation.
OUT OF THE 4 RADARS I'VE HAD IN THE PAST BY FAR ID HAVE TO SAY THAT MY UNIDEN R3 BLOWS ALL THE OTHER RADRA DETECTORS AWAY I LOVE THIS THING I GOT TO TRY OUT THE DARK MODE LAST NIGHT AND I HAD MY KA BAND GO OFF ALSO HAD WAZE ON AND GOT TWO MILES DOWN THE ROAD AFTER I WAS HIT AT THE REDLIGHT THEN SAW A COP TRYING TO HIDE IN THE DARKNESS JUST THINK IF MY RADRA DETECTOR WASN'T IN DARK MODE THE COP WOULD HAVE SEEN THAT I HAD A RADRA DETECTOR RIGHT AWAY HE WAS QUICK TRIGGERING PEOPLE OR WHAT YOU CALL INSTANT ON ALSO RDD IS GREAT ON THIS THING I' GOT THE OPPORTUNITY TO TEST IT OUT BECAUSE MY UNCLE IS A COP AND IT PASSED WITH FLYING COLORS GOING AGAINST THE SPECTRE SPECTRE ELITE SPECTRE 3 AND VG2
It’s been 14 days since I placed my order and it has not even been shipped yet. I have called and requested information about status of shipment and I have not heard back.
Great customer service. I appreciate the invoice being immediately provided as a PDF, it makes invoicing at my job so easy!
The product arrived on time and without a single issue. The quality is everything I had hoped for. I found less expensive devices from others but have over the years been disapointed by pricing as a criteria. Everything has preformed flawlessly and I also purchased a second ear piece as it seemed like the weak link. It is however sturdy and I'm glad I bought it some field work and a yank and pull by a branch or some other obstruction I'm likely to encounter would make the unit useless. I now have every confidence in the products performance and longevity.
I don't know how big a company Two Way Direct is, but they operate like a small company. In other words, they treated my order as if we really mattered to them. I felt valued as a customer. That seems rare these days. Excellent service from Laura Garcia!
Very reliable company, they focus on customer service, a pleasure to do business with them. I've made several purchases from them and always received a follow-up phone call.
Randy
Nov 03,2020Nice product, good price, fast shipping.