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Reviews 594
Stephan
Sep 28,2023very reliable source to buy tickets extremely helpful and friendly guys.
Corinne Gough
Sep 28,2023Our show was cancelled and we were given another time that we couldn't make. I contacted WeGotTickets and I had a reply from Will within 30 minutes telling me that I was getting a refund. Great customer Service
Beverly
Sep 28,2023I booked a ticket but typed my email address wrongly. I sent a message to WeGotTickets who immediately replied and Zin corrected my booking and put my mind at ease about the venue admittance… I don’t have a smartphone.
Karen Concept2Group
Sep 26,2023Zin was extremely helpful when we had to re-sell our tickets due to Covid. Luckily the gig was sold out with a waiting list so sold really quickly. Great email communication too :-)
Elizabeth Hawley
Sep 25,2023Fantastic, fast and friendly customer service!
Steve S
Sep 22,2023Lost tix due to my error in email address, contacted WGT who responded quickly with positive outcome!
Alison Cash
Sep 22,2023Having miss ordered for a dog swim at the Saltdean Lido I needed to add another dog. The main site won't let you order a dog swim without a human present which makes sense. Will set up a private link for me for exactly that and did it in super quick time. What great customer service. Thank you
JimM
Sep 19,2023Had to give up some tickets due to the rail strike. Danny at WGT came back to me within minutes and had sorted it all out.
Angela Wheeler
Sep 19,2023Very quick and helpful responses when I made an incorrect booking. Thank you
Emma Quick
Sep 19,2023Asked to change date of tickets due to medical emergency at very late notice and they were amazing. So helpful, kind and super efficient. Had a new confirmation the same day. Used company for last 3 years and would highly recommend and will definitely keep using. FANTASTIC CUSTOMER SERVICE
Paul Kaufman
Sep 17,2023A prompt reply,but not answered
Louise Bailey
Sep 13,2023Excellent help really helpful when I had to re-sell my ticket
Siobhan Delaney
Sep 13,2023Really great customer service. Zin dealt with my query in a professional , friendly and helpful manner and most importantly resolved it.
Legal Medic
Sep 11,2023Needed to request a refund as I’d made a mistake booking tickets for a concert. Was sorted out speedily and efficiently! Very impressive
Adrian W
Sep 11,2023Have been using WGT to sell tickets for a small London gig. A really helpful outfit who know what they are doing, get back to you fast if you have queries and are even available on the phone - something to be cherished in these days of webchats...
K Sparks
Sep 11,2023I dealt with somebody called Zin who was able to quickly deal with re selling my tickets this is such a great way to make sure fans get tickets and not the touts. Zin thank you
J Lagden
Sep 11,2023I had a query on my account and filled in the contact form. It was resolved within 10 minutes - very impressed!
Rebecca Roach
Sep 11,2023We were unable to make our booked slot due a car breakdown so I emailed WeGotTickets who responded immediately, even though this was out of hours, on a Sunday. They switched our tickets for another day at no extra cost - excellent customer service by friendly, helpful staff - thank you, Zin!
Richard S
Sep 10,2023Was very pleasantly surprised by the service I received recently. I had booked tickets by clicking the link for a particular date on the band’s website which in turn took me to WeGotTickets. Unfortunately the band (or presumably their promotion team) had included an incorrect date and my order defaulted to that date. When I realised that I had somehow booked tickets for a different date I called WGT. Firstly they were easy to contact, secondly they were really helpful especially Zin, and thirdly they resolved the issue within 24 hours. Very pleased with the way it was handled.
Unit 13, Kings Meadow, Ferry Hinksey Road, OX2 0DP, Oxford, GB
http://www.wegottickets.com
Eilidh
Sep 28,2023I bought tickets for my parents not realising the person who booked had to go. I emailed and Will and Zin sorted it all out for me, they swapped the name on the tickets to my parents and emailed the new booking to my dad. Such a help, thank you!!