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Reviews 594
Jon Leighton
Sep 07,2023Brilliant communication and super fast to help me with question. Thanks, Zin!
Steven frame
Sep 07,2023Highly recommend! So easy to use. Excellent communication. High level of customer service.
Martin
Sep 07,2023Fast and friendly communication when I wanted to resell tickets to a gig I couldn't make (I spoke to Zin). Very much the anti-Ticketmaster.
Anna Turner
Sep 06,2023Swapped dates for me without any problems excellent communication and great friendly service.
Dan Young
Sep 05,2023first rate service. quickly swapped my tickets when I needed to change dates. highly recommended
S C
Sep 05,2023Fantastic customer service from Danny who quickly processed an error refund
Marcos
Sep 04,2023Amazing customer service.
John Clark
Sep 04,2023Very efficiently and quickly replaced tickets which had gone to junk mail - and on a Sunday!
Mrs Slack
Sep 03,2023I was unable to attend an event due to illness so contacted the customer care team to ask if I could change them to another date. It was a last minute request (on the day of the event) and the person dealing with my request called Will went above and beyond to sort this out for me with the event organiser. The communication was great and I would highly recommend this company for their excellent customer care. First class service!
David Winstanley
Sep 03,2023I made a mistake typing in my email address when booking a gig with wegottickets. When I queried the lack of confirmation email, I got the confirmation in seconds - pointing out my typo. This all happened on a Saturday - a day when wegot.. are not due to be providing support.
Customer
Sep 02,2023What a first class customer service experience. I emailed them to ask if I could allocate my tickets to someone else and someone got back to me almost instantly and it was sorted in minutes. I will definitely use this honest and reliable ticket agency again!
Jennifer Hambling
Sep 02,2023Quick reply helpful met my needs
ROB TURNER
Sep 01,2023My partner caught covid prior to a gig. After a short phone call to wegottickets, the team took care of everything - contacting the venue and arranging a full refund.
Ms Monika Kober
Aug 31,2023I’m located in the USA and this was my first time using WeGotTickets and I wish we had this service in the states. The ease to sell two extra tickets was incredible. Will was so helpful and his customer service was excellent. Great job. Thank you
Hayley
Aug 31,2023Really speedy reply and very helpful when I made an error on my booking. Would book through them again with confidence.
Consumer
Aug 29,2023Brilliant service
Alan
Aug 29,2023Great communication and a fast professional service.
Jane Ferguson
Aug 29,2023Really quick response to an email query, thank you Will!
Amanda Alcock
Aug 29,2023Great support & communication from the guys at WeGotTickets! Would def recommend
Unit 13, Kings Meadow, Ferry Hinksey Road, OX2 0DP, Oxford, GB
http://www.wegottickets.com
Disgruntled
Sep 08,2023Due to illness with one of our party’s family members we were unable to make the event. This wasn’t a straightforward situation as the there was a possibility that all would be well. However after a fluid 5 days it was decided we would not go. Throughout this period the Customer Service advisor remained in touch and arrived at an outcome with the event holder to fit any of the possible outcomes. Over and above this the advisor showed genuine empathy and sympathy for the circumstances. Finally a refund was sorted for all tickets within half an hour of us providing our final decision