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Reviews 594
Liz Donaghy
Feb 17,2024I lost my email and thought I would need to pay again at the door - but I completed the online form and Tayna replied straight away with my booking reference! Thank you sooooo much!!
Alan
Feb 14,2024Very helpful staff who did their best to ensure that we got the tickets we needed. Well done!
Valerie Birkett
Feb 10,2024Had trouble with the transfer of a ticket …Will at customer services sorted it straight away …much appreciated
customer
Feb 09,2024Very quick reply, when it was out hours
Alan
Feb 09,2024Very prompt response. I did not expect such good service and so quickly. Thank you so much
Katie McIntosh
Feb 08,2024They were incredibly helpful when I made a mistake with one of my bookings- really responsive and kind. I would really recommend them.
Chris
Feb 07,2024I wanted to change a booking that I had made. I enjoyed a prompt, positive, friendly and professional response to my query. First names were used throughout and I got the feeling that I was getting a personal service. I got helpful and positive solution to my problem within 24 hours. Everyone followed through on what they said they would do.
Richard Drewe
Feb 07,2024Thank you Tayla @ WeGotTickets for your prompt and great customer service when I must have deleted my original email with my ticket booking reference on. Tayla was fab and resent it within minutes of me getting in touch. Really fab Customer Service. Thank you regards Debbie..!
lisa greenhalgh
Feb 04,2024Yes great customer service. Thanks
Gary C Pillinger
Feb 03,2024For the best customer service you will ever receive. I could not find my tickets within an hour Will found the reason (my fault not theirs I had a typo) he sorted the issue my tickets are in the site and all sorted. So polite, efficient and accurate and I cannot recommend them enough Thank you
Customer
Jan 31,2024Two queries submitted, both dealt with quickly and efficiently - so easy to deal with every time! Big thanks to Zin and Tayla this time.
MR GARY STANNARD
Jan 31,2024Immediate response to every request or inquiries I made
Stephen
Jan 31,2024Perfectly clear and helpful answer
Cal
Jan 31,2024Couldn't make it to a show due to illness. They responded to me immediately and resolved my issue about reselling immediately. A* service.
Steve Latham
Jan 30,2024Fantastic company very helpful when problems arise Would use again
Mark Hayward
Jan 29,2024Brought ticket for the Kingsingers in Horsham and paid extra to protect my ticket,as due to being registered disabled with mobility issues things change.My father in law was taken ill meaning my partner could not take me to the event,she is always with me if we go out in case anything happens,so decided to get a refund on my ticket.They asked me to get forms signed from my father in laws consultant,Doctor which I’m sure is against the data protection laws.I found this ridiculous and am in the process of taking this further with a solicitor to see where I stand.What the hell was the point of paying ticket protection!!
Graham Warby
Jan 22,2024Bought two tickets on line but no receipt, pdf or confirmatory email appeared. Contacted these guys on line on a Saturday pm - and the problem was resolved on the same day. Massively re-assuring for future purchases!
peter meakins
Jan 14,2024After making a mistake with my booking I contacted WGT and in no time Zin replied then sorted it out perfectly. Much appreciated.
Rupert Street
Jan 05,2024Such a good service, brilliant response and happy to help. People make mistakes and these people understand that happy people use their service. This is the second time they have helped, and I would not hesitate to recommend them to a consumer or a venue.
Unit 13, Kings Meadow, Ferry Hinksey Road, OX2 0DP, Oxford, GB
http://www.wegottickets.com
Steveo
Feb 19,2024Great service from Zin at Wegottickets. Had an anomaly on some tickets I’d bought as they weren’t showing in my account and credit card was showing pending. We didn’t want to miss the show but didn’t know if we had tickets or not. Zin assured me the card payment had failed for some reason and wouldn’t be debited allowing me to rebook. I then realised I need to change the lead name on the tickets and was guided how to do that. Great speedy support.