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Reviews 594
Rosalind Kent
Apr 08,2024They gave a helpful, reasonably fast answer, to a key question about my planned travel.
SARAH MIDDLETON-BRAY
Apr 06,2024I mistakenly ordered tickets for the wrong event and they quickly rectified it for me!!
Beverley Purkiss-Dean
Apr 05,2024I telephoned the customer service/ helpline and received a very quick, efficient and kind response. I was listened to and my query was solved. Thank you to Zin for all your help. Quality x
Simon
Apr 03,2024Tayla/Zin. Great customer service. Thank you
Excellent service ! Andy.
Apr 03,2024Very prompt response and very helpful !
Stuart Amesbury
Apr 01,2024We (CRH Music) use We Got Tickets exclusively for our promotions - WGT are always most helpful and deal with any issues promptly. It's a pleasure to work with businesses like this. So, well done to everybody at We Got Tickets - keep up the good work!
Gareth Daniels
Mar 29,2024Responded quickly and very helpful when I needed to change the name of the main ticket holder.
Ella Cakebread
Mar 29,2024I bought tickets for an event through we got tickets but unfortunately I was unable to attend due to a sudden a&e visit. I contacted we got tickets about a refund and they were extremely helpful. Buying the tickets was an easy process as well, it’s all straight to the point! Will definitely be using them again in the future.
EileenR
Mar 22,2024Got a very speedy and helpful response when I was forced to cancel attendance at an event at short notice due to illness. Couldn't fault the service from Tayla at Customer Services.
Katharine Wilson
Mar 21,2024Swift and efficient service from Tayla
Alan Ewens
Mar 20,2024I had misplaced my confirmation letter for a gig and got in touch with WeGotTickets for assistance. Their reply was immediate and, while i managed to retrieve the original letter, WGT were quick to help me out with a replacement. Very positive customer service and greatly appreciated. Now I can relax and look forward to The Bathers... :-)
JOHN D
Mar 17,2024Zin, the email operative, explained the ticketing system involving the booking number and re-sent my lost email. This put my mind at ease and provided the much needed proof of purchase that was needed. A very fast efficient response. Thank you. John (devaney)
Helen
Mar 14,2024Lost my e-mail with confirmation , got in touch with Gotmytickets, 12hrs later, they sent me another email, quick reply and very helpful
Roy Flitcroft
Mar 12,2024Realy helpful, friendly but efficient and professional. Always respond quickly to a query and if an event is cancelled or rescheduled they process a refund very quickly with no drama or hassle. Excellent
Urs Yelland
Mar 11,2024The event was postponed to a date I was unable to make. I messaged them to ask for a refund and was messaged shortly after to say that the refund had been organised despite it being out of office hours and on a Sunday. Great customer service
Ian “Steely Man” Jolliffe
Mar 07,2024I wasn't able to make the gig so asked if I could sell on as it had a wait list. Venue didn't confirm it was allowed but they gave refund anyway. Excellent service.
Richard Marsh.
Mar 07,2024My wife and I unintentionally bought 4 tickets each for the same event when we thought, mistakenly, that our first attempt to purchase those tickets had not succeeded. Realising subsequently from our credit card statement that two transactions for the same event were listed we contacted WeGotTickets who very promptly checked the situation and arranged a refund for us.
Lewis Tunbridge
Mar 05,2024I have recently purchased gigs for Conflict in Swindon. Sadly I couldn't find the E Tickets in my email account. Tayla was very helpful in responding to my queries promptly and issuing me with the tickets again. Thanks very much.
Daniel Smith
Feb 22,2024There was a booking issue they rectified immediately! Very responsive and efficient service. Thank you kindly
Unit 13, Kings Meadow, Ferry Hinksey Road, OX2 0DP, Oxford, GB
http://www.wegottickets.com
Roger
Apr 08,2024I made a duplicate order for some tickets as I could not find the original booking email. This was resolved very quickly and efficiently by Tayla. Thanks for your help.