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Reviews 594
Keith
May 29,2024Tanya at WeGotTickets was incredibly helpful when I needed to swap 2 standing tickets to see Yes at Tavistock Wharf in favour of 2 seated ones that I'd purchased direct from the venue. Easy to get hold of and problem resolved with minimum of fuss. Great gig too!
Anotherone
May 24,2024Fast & competent help!
Ian W
May 24,2024I had a query with WeGotTickets as I had double-booked two gigs in error on the same date. Whilst I didn't qualify for a refund the agent I contacted advised me that I could transfer my original booking to another show once the matter had been checked with the venue WeGotTickets went out of their way to help and successfully transferred my ticket in a timespan of just a couple of days. And the communication was excellent as I was kept informed of progress. I would thoroughly recommend using this ticket agency.
Martin Robinson
May 13,2024Sorted out email address mistake on Saturday & sent tickets to correct address
Teresa Fadden
May 11,2024We recently booked 2 lots of tickets for a gig by mistake. Staff at WeGotTickets were really helpful and prompt in their response to us. Unlike other ticket agents we communicated with a named person and were so impressed with them. Can’t thank them enough
Joanne Briggs
May 07,2024Zin was very helpful and reassuring when I couldn’t access tickets I had booked 4 months ago. I went from tears to smiled
Rob Wright
May 03,2024If only all ticket agencies were run like this! Couldn’t make a gig so Tayla sold the tickets for me and i got a full refund! Not ‘commission’ charged! Other agencies should take note! Fantastic service!
Lynda
May 02,2024We got Tickets have been extremely helpful recently and helped out above & beyond to sort out a ticket muddle. They deserve our support
David Stewart
Apr 30,2024Excellent and ethical ticketing provider. we use them to sell tickets for shows at our venue and thier customer service is first class. No rip off fees for us or our customers.
Milasevic Ljiljana
Apr 29,2024Lovely experience with the costumer service. Many thanks
Steve Willey
Apr 27,2024Excellent. I had an unexplained card transaction so reached out to them. Quick response and super helpful.
Jema Davis
Apr 22,2024We've used WeGotTickets a couple of times - most recently I didn't receive a confirmation email so I contacted them and got a very comprehensive response within a couple of hours, even over the weekend, and the email was resent with no issues. Things will always go wrong from time to time but this was efficient and reassuring customer service to get it fixed.
Lisa
Apr 21,2024Needed my tickets for an event later on a Saturday. Will emailed me within 3/4 minutes and tickets were resent through. Fantastic service!
Consumer
Apr 19,2024Very easy to get hold of someone to resolve my issue (which was to try and get a refund on 2 tickets). Zin looked for options available and then contacted the venue to see if the tickets could re-sold. After agreeing this with the venue he managed to re-small the tickets and process a refund all within 24hrs. Kept me updated all the way along.
Mr M Tanner
Apr 17,2024Fantastic service.... Had to cancel an event I bought tickets for and it was no trouble at all for Tayla to transfer them to another suitable event of my choice to the venue. Everything sorted with no issues and made my day. Thank you very much...👍👍👍👍
Martin Andrews
Apr 16,2024Their customer service is really really good. Their website ticketing system is clear and easy to use and their fees are very reasonable. As a gig goer and event organiser I love using wegottickets. An example of their quality customer service is I mistakenly reallocated my tickets so I emailed them for support. Within 30 mins they had sorted out my mistake, reallocated tickets to the correct person and myself and emailed me back to confirm.Exactly what you want from a friendly and efficient service.
John Parkinson
Apr 12,2024Very accommodating
P WARD
Apr 12,2024Sorted out an issue (which was my fault). Beyond the call of duty!! Can't recommend the customer service highly enough!!
Jill Underwood
Apr 11,2024Event cancelled last minute - customer services team explained the alternatives (refund/wait for new date/refund still on offer if date not convenient). Can't say fairer than that. Prompt and polite replies
Unit 13, Kings Meadow, Ferry Hinksey Road, OX2 0DP, Oxford, GB
http://www.wegottickets.com
Pamela Balcombe
Jun 05,2024I thought I had made a mistake with a booking of tickets. I got in touch and it was sorted quickly, efficiently and very politely. Would highly recommend booking tickets with this company and will do so myself when the need arise. Many Thanks