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Reviews 594
Peter Leech
Aug 03,2024Great service, tickets received quickly
Annie - Alton Arts Festival
Jul 26,2024Honestly the best customer service I've recieved from any company, ever. We were running a festival with a 50+ events over 10 days and they just could not have been more helpful, friendly, and professional... An absolute dream to work with.
Madeleine Carrasco
Jul 25,2024The customer service was great. I had to cancel my purchased tickets due to an emergency (lost passport) and they totally understood that it was a situation completely out of my hands. They were very supportive and empathetic.
Mr John Stanley Athorn
Jul 20,2024Quickly and efficiently sorted out my problem....no fuss.......thanks
Andy Osagie
Jul 19,2024I requested a help with purchasing another nightclub event ticket in place of the cancelled one and you responded promptly with a link to purchase the ticket which I have now received the ticket for and I’m grateful for your help.
Robert McMillen
Jul 18,2024Prompt response to my query regarding a refund, which wasn't possible but other options were provided. Responded within 24 hours as promised.
Lisa
Jul 17,2024Absolutely brilliant customer service. Really appreciate your help in tracking down the tickets for my event and getting back to me so quickly.
Karen Evans
Jul 14,2024Tayla provided outstanding customer service in the resale of some surplus tickets I had. She was super helpful, a great communicator, kept in touch and resold the tickets, with a prompt refund. Amazing! As a result I would have no hesitation booking with WeGotTickets!
Robert Hogg
Jul 10,2024I wanted to do a ticket exchange and, Tayla, dealt with it really quickly and efficiently. Top class customer service!
John
Jul 06,2024I needed to be sure I could organise a seat as I have a physical problem and the folk at WeGotTickets were very helpful. Couldn’t ask for more
Tony Easter
Jul 04,2024We Got Tickets responded to my query about reallocating very quickly. Not only did they explain how to do it but offered and did it for me. Exceptional service and went that extra step to be super helpful, which was a bonus for me. This does not happen very often these days !
Ingrid Luff
Jun 24,2024Have dealt with WGT a few times due to regularly buying tickets for local comedy shows and they have always been really speedy and helpful in their responses, particularly today with Will :)
Miss Peckham
Jun 18,2024Ticket companies got a lot of flack for their poor customer service so I really want to shout out some great customer service from We Got Tickets and in particular from Zin. I emailed to change some tickets to a different date, they changed them and then when I realised I'd made a mistake, they changed them back. Polite emails, really helpfuly and generally great expereince. Thank you!
Ms Janice Stevenson
Jun 12,2024Had booked tickets to see a band. Unfortunately became very ill and was unable to go. Quite angry that this company wouldn't even consider selling them on. I don't see the problem with selling on and refunding. Poor service. In reply, I believe the venue opened at 13.00 hrs and the band was on at 14.00 hrs.
Customer sally rumfitt
Jun 10,2024We had an issue with attending an underground event in Soton as Hubby injured his leg while running the day before( so was struggling to walk) Zin responded to my message and after a few messages was able to contact the guide( as in reality I think we may have been the only people booked on the tour) These tickets have now been transferred to another tour as hopefully his leg will be sorted by then. Thank you for helping us sort this out.
Jarah
Jun 08,2024I wanted to buy tickets as gifts for two family members. The reallocation process was straightforward. I wanted to reallocate the tickets to two individuals rather than putting them both in one person's name, so I asked for support, which was provided instantly and was very friendly and helpful.
Fred Pipes
Jun 07,2024Super fast response to a refund issue Alan Pipes
Mr Ian Jacobs
Jun 07,2024Aidan was fantastic and helped us get a full refund and re book
Clare
Jun 07,2024Outstanding customer service and communication from WeGotTickets. I inadvertently bought 2 extra tickets for a local gig I was attending, WeGotTickets managed to resell the tickets and refunded me the ticket price. Thank you!
Unit 13, Kings Meadow, Ferry Hinksey Road, OX2 0DP, Oxford, GB
http://www.wegottickets.com
Lavern Johnson
Aug 05,2024I have to rate five star because I received a response from you very quickly.