Whistl UK Ltd
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Whistl is a delivery management company providing efficient, high-quality and competitively priced services across Parcels, Fulfilment, Business Mail, Advertising and Contact Centre both in the UK and internationally.
Reviews 902
Marta Wydra
Oct 01,2021Working with Whistl, now closely for last couple of years, we can conclude that service provided by the company is very good. We have been looked after by the customer service team when any information regarding mail platform is needed. System setup overall is simple and very straight forward. It has been real saver during the pandemic and we will carry on using it and building the relationship with Whistl hopefully in coming years.
Hira Sarma
Sep 30,2021Hi there, I will write about Whistl services another time but our account manager Victoria Mcafee has been very helpful and her responses are timely. Having Victoria as our account makes the experience better. Thanks Victoria.
Kieron Mayall
Sep 30,2021My account manager Ashley is always quick at responding to any quote requests and goes above and beyond to get them over the line for us. Keep up the good work Whistl.
Anish Aggarwal (SEJ Distribution Ltd)
Sep 30,2021Been using Whistl for over 5 years for parcels up to 30kg, next day. Competitive rates and top service, Alan is also a fantastic account manager!
Gary Jones
Sep 29,2021Even throughout the height of the pandemic, Whistl provided a great consistent level of service for our business advertising and operational mail. Our Account Manager, Emma Liu is always on-hand to help with queries and to discuss new products and services too.
William Gale
Sep 28,2021My relationship with Whistle has been brilliant through-out. From the attentive and professional communication we received from Jan Crawford, to the great communication from the print team Stephen Ferri & Lynsey Levy. Whistle have never skipped a beat and I am incredibly satisfied with the service we get.
Jago Durant
Sep 28,2021Over the years we have always had an good relationship with Whistl, from our account manager Victoria Mcafee to our driver of many years Bryn, who have always provided us with information about prices, invoices, the services provided, to the brilliant collection service which continued through the difficult times during the pandemic. Thank you
Emma
Sep 28,2021Horrendous. Tracking link contained no information and when I contacted customer services via online chat they told me they hadn’t collected the parcel and it was up to the retailer to investigate.
Peter Kolesár
Sep 28,2021Waiting for an item since August 17th, it should be there by 13th September MAX and it´s 28th September. Will I ever get the item? Tracking number: L10023111005763471
Annette Warriner
Sep 25,2021Your tracking system is not fit for purpose! Your customer friendly questions are unable to resolve the questions they ask concisely. You do not even load items onto the shopapp which you recommend downloading, if the courier changes the tracking number as you suggest one would presume the delivery company would issue a new tracking number to the person awaiting their merchandise? Please address your customers service unless you want and enjoy to keep getting BAD REVIEWS ??
Beverley Harverson
Sep 24,2021Status of parcel has been showing as "Shipment Details Created" since 13 Sept, still waiting nearly two weeks later for this to change....has it just been chucked into a corner somewhere and forgotten about? When will it actually be processed???
Pam Smith
Sep 23,2021Avoid any seller who uses this company my parcel… size of a 50piece had 8 width and dimension checks with this company, the date passed whereby it should have been delivered , Amazon are now sloppy and careless with customers money using sellers who use this carrier expected date is possibly another week away total of two weeks from order to expected delivery ….it’s coming 20 miles a carrier pigeon would have done better
muhammad Adam
Sep 21,2021Great company to work with
Steven Plumley
Sep 17,2021Whenever I order an item and it's Whistl delivering it gets lost and never arrives
Sound Advice
Sep 13,2021Managed to lose over one hundred of our parcels - called customer services and no-one called back. Would never use again.
Steve Snowden
Sep 13,2021We use Whistl to handle our bulk business mail and have been thoroughly satisfied for a number of years now. Our account manager Victoria McAfee has always been on hand if and when required.
Garden Mole
Sep 09,2021This company takes twice as long as Royal Mail to deliver, and Royal Mail run at snail speed. Although tracking numbers are provided it is impossible to track anything as they don’t work. Absolute rubbish company, I wish companies would stop using them.
CC
Sep 09,2021My parcel has already gone over it’s estimated delivery date and nothing has arrived yet. Looked on Amazon and found the seller (one I’ve used before a couple of years ago with no issues) was using Whistl. I gave them a search to see if I could contact them but what I ended up finding instead was these reviews which does not instil any confidence in me whatsoever 😪
Aaron
Sep 09,2021Whistl manage our bulk business mail and the product they offer means we have saved overhead time, consumable costs and also, the process we work alongside with Whistl to prepare mail has improved our internal processes. It is far slicker and quicker than our previous arrangement with Royal Mail. The staff are responsive and any request or query is resolved promptly. Victoria is my Account Manager and she is a friendly person to deal with. If I have an issue, I trust Victoria to handle my issue professionally. I would recommend their business services as a way to save money and time.
Head Office, Fieldhouse Lane, SL7 1TB, Marlow, Buckinghamshire, GB
https://www.whistl.co.uk
Peter
Oct 12,2021I am relatively new to Whistl, having worked with them for only a couple of years. In that time however they have provided an excellent and cost effective service. My particular requirements have been challenging but they have managed to work through them with me to provide good straightforward service and problem solving. My Account Manager Luke McKenna has always managed to answer my questions and guide me wherever necessary to the best solution.