Zest Car Rental, formerly Economy Car Hire, is a leading car hire broker, based in the UK. We provide worldwide car hire with excellent customer service.
Zest Car Rental was formerly known as Economy Car Hire
Reliable people who vet their suppliers well and always provide consistent good service and are always helpful. Website very easy to use and make reservations and prices very competitive. Highly recommend Zest as the ‘go to’ car hire provider.
Zest was very easy to deal with and excellent and timely response to the questions we had. Documentation and processes were also excellent.
We really enjoyed using Zest Car rental because it was professional, good value and we trusted the process when we arrived at the foriegn airport with the local rental company ( Drive 4 Fun) that uses Zest. Top choice!
Booking was easy on Zest website. When flight time changed the booking was amended no issue. When the flight was then delayed I emailed Zest who contacted Italy Car Rental to advise. On arrival at Italy Car Rental we were provided with relevant information and tips on our rental agreement eg take pictures/video of car before and after. When returning the car the inspection was done within 5 minutes and security deposit refunded immediately. Really good experience from start to end. Highly recommend Zest and Italy Car Rental
Straightforward and a very good choice. All went smoohtly.
Easy to use website for foreign car hire with very competitive prices using companies with good reputations for fair dealing with no nasty surprises when you collect the car. Also offered much cheaper ‘all inclusive’ additional hire package to cover excesses to avoid taking overpriced insurance from hire company.
I booked a car with zest as they had been recommended to me and could see they had good reviews. My flight from Stanstead to Cologne was delayed but as I had left my flight details when I booked and i had no battery on my phone to contac them, I assumed this would be picked up by zest/flex to go. I got to Cologne aiport about 11.30 pm and the flex to go desk (who run and let the fleet of cars for zest) was closed. I went back the next day and was told my booking, which I'd already paid the full price of 240 quid for, had been cancelled. I was told Zest had not passed on flight details to flex to go. I then had to pay another 211 euros for a new car and was told they had reduced the price for this like I was supposed to be grateful. I had little option but to accept this. Since my holiday has ended I have spent weeks trying to get a refund for my cancelled car. Despite it being strongly suggested this would happen, it never has. My opinion of zest and flex to go is very low. I paid for a car I never used, zest could refund me and take it up with flex to go, but they are choosing not to do this. Very poor customer service all round considering how highly rated zest are supposed to be. Be careful.
Had used Zest in the past but not needed a rental car for a few years. As before very easy to use online booking system. On arrival at Alicante desk very easy to find and very quick service booking in and collecting keys. Car was brand new 12 km on the clock so clean and no knocks or scratches, very easy to find in car park. Great little car Easy to drop off and fuel money refunded quick as was deposit released same day.
I was so impressed by the smoothness of process, detailed communications, very timely reminders containing detailed expectations upon collection of the vehicle and exact location. There were no hidden agenda or surprises just open, honest and professional service.
Zest made it easy for us to book our holiday hire car without the concerns of additional costs at the desk. The online forms were simple to complete, the service was transparent and we got exactly what was described at the time of booking. They provided good value for money and the hire car company they used provided a friendly quick and simple pick up and drop off. Thankfully nothing went wrong on our trip so I can't comment on the customer service but from what i saw, it was very professional service which I would use again.
A great company to deal with sending us to Top Car who were equally great.
Easy to book and collect car at the airport. I’ve used this company on several occasions and have always been happy with the service. I particularly like that you can take out extra cover when booking.
Rented a car via Zest in Puglia and had good experience overall.
Wanted to review Zest as I always look to Trust Pilot for reviews. We thought the price was a little too good but it proved to be realistic. The service from start to finish was excellent. Green Motion were the rental providers and they were excellent too, very helpful.
Excellent service, competitive pricing and answered all queries efficiently and effectively
very easy to book and locate car hire company at the airport
Everything about Zest is excellent. Especially the rental companies they use, which is most important.
Excellent car hire company (Rentauto) and great customer service from Zest when we had a small problem. 6th time to use Zest and 5 star service each time - recommended
The ease of using Zest was, what could have been a stressful process was made easy and stress free. Every stage of the hire were clear and explained, from the initial rental agreement to picking up/returning the car. The cost made zest the best car rental company for us.
Jane K
Jul 09,2024Zest are a fantastic UK based company to book hire cars abroad. They offer comprehensive insurance via their website, so you do not need to pay for the top up insurance when you are collecting the car. A couple of times we have had questions about our rentals or small issues with cars whilst abroad and we have called zest, we managed to get through quickly and talk to someone friendly and knowledgable who can reassure us. I wouldn’t book car hire abroad with anyone else!