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AGL is a leading integrated essential service provider, with a proud 184-year history of innovation and a passionate belief in progress – human and technological.
We deliver 4.2 million gas, electricity, and telecommunications services to our residential, small and large business, and wholesale customers across Australia.
We operate Australia’s largest electricity generation portfolio, with an operated generation capacity of 11,208 MW, which accounts for approximately 20% of the total generation capacity within Australia’s National Electricity Market.
Reviews 886
REBECCA
Jun 07,2022I was advised but one of your call staff to send through a photo of my electricity meter. I did this and receved a reply that i have received a credit on my account. I hope that the meter readers do their job and read my meter rather then estimating. There has been no excuse for them to sudden stop reading the meter as i have not had problems all of this time.
Steven
Jun 07,2022At this point everything is going to plan with my move Will keep you informed !
Sandra
Jun 07,2022Found the person giving information difficult to understand hopefully what I have agreed to will be a better deal
Christine
Jun 07,2022From the day I contacted AGL regarding my request for a Smart Meter, follow up messages tracking the technicians visit for the installation have been very good; right down to a call when the crew was leaving their current job, advising me of an eta at my home.
Slavyanka
Jun 07,2022Great service, but some problems finding my payment for the internet.
Joanne
Jun 07,2022Helpful staff, good communication over the phone.
Lynda Barnes
Jun 07,2022I changed to AGL, really impressed with service. Thank you.
JEREMY
Jun 07,2022I’m really enjoying the AGL app and with solar you can see how we are tracking. Definitely an advantage over other companies. Well done AGL
Charles
Jun 07,2022Good customer service, and the situation was resolved promptly.
TIM
Jun 07,2022VERY EASY TO DEAL WITH .
SS
Jun 07,2022It’s been great so far
WENDY
Jun 07,2022The team take the stress out of moving by handling it all for you. Very efficient
Eleanor Bell
Jun 07,2022not a bad company digital app is good but not the cheapest in my area
Paul
Jun 07,2022No problems so far. It has been a easy transfer.
Steven
Jun 07,2022I have not been long time customer, only first month now. I have experienced very good service in signing with AGL as my electricity supplier.
Beverley
Jun 07,2022Wonderful service-we shifted to an island-no worries AGL were right on the ball. We have not had solar panels in our original house, but with the AGL AP we are able to see up to date that the system is working & how our bill is going - magic! Extremely happy thank you.
ALFRED BJ
Jun 07,2022When we rang AGL, The staff was very helpful and offers us Senior plan
Brett
Jun 07,2022I was able to increase change my Bill smoothing. Then arrange a refund. Your rates are the cheapest anywhere.
Aroop
Jun 07,2022Very good customer service.
699 Bourke Street, 3008, Docklands, AU
http://www.agl.com.au
Robert
Jun 07,2022Very happy with service