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AGL is a leading integrated essential service provider, with a proud 184-year history of innovation and a passionate belief in progress – human and technological.
We deliver 4.2 million gas, electricity, and telecommunications services to our residential, small and large business, and wholesale customers across Australia.
We operate Australia’s largest electricity generation portfolio, with an operated generation capacity of 11,208 MW, which accounts for approximately 20% of the total generation capacity within Australia’s National Electricity Market.
Reviews 886
All Property Maintenance
Jun 07,2022I can only give a 5 star rating as AGL have always been positive and been able to satisfy my enquiries. As a rule I don't any problems with them at all.
Mac
Jun 07,2022Good customer care
Ron
Jun 07,2022Ported 2 android phones from Optus to AGL. Everything worked perfectly with no loss of service during the changeover.
Stephen
Jun 07,2022I was with Alinta for many years but when I found myself a bit light on cashflow there was little or no regard for loyalty or changed circumstance so they just kicked me down the stairs. It was only after I moved that they came pleading to me to stay (several times) however being a loyal person once that loyalty is compromised I find it difficult to go backwards irrespective of the lucre offered. AGL now has my loyalty and my circumstances have righted themselves so I expect to be a loyal customer for many many years.
Michael
Jun 07,2022A bit early as I have not received my first bill.
Phil
Jun 07,2022As far as we're aware the changeover has been quick and effective. We haven't got the 1st bill yet so we'll see how it goes from here.
Karen Masterman
Jun 07,2022WELL DONE. THANK YOU.
Christopher
Jun 07,2022The online change of product was not easily submitted. Slow confirmation was another factor.
Denise
Jun 07,2022I don't enjoy doing surveys.
TOMY
Jun 07,2022Very effective and responsive to the point of query. Very satisfied with the service.
PAUL
Jun 07,2022Prior to receiving this email I would have scored AGL Witt a 4 * however you have increased rates again, with in months of the previous hike . We have been with AGL for more years than I can recall, obviously loyalty is not taken into account.
George
Jun 07,2022We were not told there would be extra charges for switching to a smart meter. This does not make sense since you will save money on sending a person out to physically read the meter.
Peter
Jun 07,202255% discount need I say more
Aileen Tattersall
Jun 07,2022The Rep was a great helper .
Ray
Jun 07,2022Great service, helpful staff and good communicators. Got things right the first time and the connection of our gas service was very fast (within 2 hours of my initial phone call!).
Sheila
Jun 07,2022Very good service
Sandra
Jun 07,2022Polite, professional, and extremely helpful!
Jillian
Jun 07,2022The gentleman I spoke to was very helpful. The woman I spoke to first was very hard to understand. Not very good English.
Phil
Jun 07,2022Customer service experience was excellent.
699 Bourke Street, 3008, Docklands, AU
http://www.agl.com.au
Graham
Jun 07,2022Answered my enquiry efficiently and set up our new plans in a clear and understanding way