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AGL is a leading integrated essential service provider, with a proud 184-year history of innovation and a passionate belief in progress – human and technological.
We deliver 4.2 million gas, electricity, and telecommunications services to our residential, small and large business, and wholesale customers across Australia.
We operate Australia’s largest electricity generation portfolio, with an operated generation capacity of 11,208 MW, which accounts for approximately 20% of the total generation capacity within Australia’s National Electricity Market.
Reviews 886
JACQUALINE
Jun 07,2022I switched to AGL around five years ago and haven't looked back since. Professional, good prices, great service. Never had a problem. Highly recommend them!
Alison
Jun 07,2022Prompt response when calling. Very helpful staff to sort out difficulties in connecting.
Charles
Jun 07,2022Initially we had a few problems redeeming 1000 dollars from my in credit power bill but with combined help from 3 helpful agl staff members the problem was easily fixed
Mohamed El
Jun 07,2022I have been a customer of AGL for more than 8years and find them excellent and competitive for my power and gas. Recently I got my mobile service transferred and have no problem. I find you get what you pay for. I recommend them as a helpful ,reliable and honest company.
Daphne
Jun 07,2022No Problems , good to work with
customer
Jun 07,2022I am not happy that AGL can raise their prices but lower their solar feed in tariff. W hen I first signed up with AGL I was getting 20c a kilowatt then it dropped to 15c a kilowatt and now I receive 12c a kilowatt so while you raise your prices I loose by decreases in feed in tariffs. It is NOT right and something should be done about it. Thank you
MERv
Jun 07,2022easy and simple to sign up
jenny cullen
Jun 07,2022I just updated my plan with AGL and am pleased and AGL was most helpful. it also means at this time of soaring energy prices I am saving money.
customer
Jun 07,2022Low tariff as we are pensioners Bit worried about the cold months starting now
Phillip
Jun 07,2022Please follow other companies leads by bringing your call centres back to Australia. It gives Aussies jobs and you can talk to people who are familiar with the Australian electric landscape.
John
Jun 07,2022Been with AGL since the merge with Click. No problems so far . Hope it stays that way..
Gary
Jun 07,2022Explanation was very good , service over the phone was great and friendly
Emma
Jun 07,2022My bills have been low ever since we had the metre changed to a smart metre
STEPHEN W
Jun 07,2022A notice to turn the main switch off at the meter position would have made it seamless to get the electricity on. The result was quick in the end. The longest part is going thru the auto directing system
Lois
Jun 07,2022My previous electricity retailer’s rates were about to skyrocket so I changed to AGL and also decided to change to AGL for internet and mobile accounts too. So glad I did!
JY
Jun 07,2022I have an AGL account for electricity & gas. After acquiring another property I also connected with AGL for electricity, with an existing account the connection was trouble free, incidentally it was pleasing to speak to some one in Australia
Janet
Jun 07,2022Agl turned off the power in the wrong house. We are waiting to be connected again. Must say only blip we have had with them over a number of years.
Jillian
Jun 07,2022I no longer receive emailed receipts have rung a number of times but still no answer - not good enough
KATHY
Jun 07,2022I am happy with AGL
699 Bourke Street, 3008, Docklands, AU
http://www.agl.com.au
Rod Buckley
Jun 07,2022The Customer Service person was able to solve my problem very quickly and was extremely helpful with her advice.