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AGL is a leading integrated essential service provider, with a proud 184-year history of innovation and a passionate belief in progress – human and technological.
We deliver 4.2 million gas, electricity, and telecommunications services to our residential, small and large business, and wholesale customers across Australia.
We operate Australia’s largest electricity generation portfolio, with an operated generation capacity of 11,208 MW, which accounts for approximately 20% of the total generation capacity within Australia’s National Electricity Market.
Reviews 886
Ian Eden
Jun 07,2022Well nothing has happened yet
Raymond Briffa
Jun 07,2022Yes you are good.
Jessica
Jun 07,2022While they eventually understood the situation I was in, they had initially taken their time to answer my phone call. Then we came to an agreement that meant I wouldn’t have to pay as much fortnightly for my Electricity, which is fantastic! Thank you!
Peter
Jun 07,2022Reliable, great no problems at all
ROBERT
Jun 07,2022We have been with AGL since we married in 1966 and have had no complaints about service. As did our Parents before us. We are loyal clients and don’t like flitting from one company to another.
Sumantlal
Jun 07,2022Explained well in simple terms
Ms Lee-Anne Graham
Jun 07,2022AGL were very helpful and informative. They worked out the best plan for me to what the household uses.
Kirsty
Jun 07,2022I rang up to change my bill. I gave the guy our meter reading last week and i am still waiting for my new bill.
Howard
Jun 07,2022Happy with the right costing. How can I write something not right when it has been all OK.
janice
Jun 07,2022The person I spoke with had exceptional customer service and made Eve so easy and efficient
Janine Morffew
Jun 07,2022I have been with AGL for some years now, always been pretty happy, no problems with them at all. Times l have had to contact its been easy and straightforward.
Margaret Sanz
Jun 07,2022Our experience with AGL over many years has been very good. Keep up the good work
Gary
Jun 07,2022I used to be an AGL customer many years ago but I changed because the administration was awful. Since returning I have found that the prices are competitive and my solar input achieves higher rate of return than anyone else. Admin staff have been helpful and pleasant to deal with. They must have a new manager methinks. gg
June
Jun 07,2022Customer service were able to help me with my query (which became a little bit complicated). Thank you
Michael
Jun 07,2022Poor service Poor bill Poor app Poor poor get better asap thanks
Geoffrey Raymond
Jun 07,2022I rang to review my Electricity Plan with AGL and feel that I was given the best deal available.
Sandra Mitchell
Jun 07,2022AGL has always given me good service and competitive price
George
Jun 07,2022I am currently an AGL customer and have not to date felt the need to change energy providers. AGL offers very competitive rates and has a variety of plans for both gas and electricity. The feedback offered via their customer website is excellent and the Peak Energy rewards programme is innovative and can save you additional dollars off your energy bill.
John
Jun 07,2022AGL has always provided advice and help when we have asked for assistance.
699 Bourke Street, 3008, Docklands, AU
http://www.agl.com.au
Robert Jones
Jun 07,2022Payment for a Gas bill & Electrisity bill were paid a week in advance of the due date using EF. These were 2 entirely different transactions with 2 corresponding seperate receipt numbers. After the due date I was contacted by someone from AGL ( possibly a call centre ) saying there was an outstanding payment,after spending 20 min. on hold & a further 10 of explanation I assumed things were sorted out, BUT no !! last week I was notified by a collection agency that if an amount outstanding was not paid immediately further action would be taken. Forward 2 days & a further 25 minutes being shuffled around on the phone I THINK these unnecessary mistakes were finalised. I pride myself on paying bills before the due date & a credit check would verify this statement. At this stage I will be comparing future suppliers costs of these services. Sincerely Robert Jones