Asda Mobile
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Asda Mobile is a mobile virtual network operator in the United Kingdom operated by Asda which uses the network Vodafone.
Why Asda Mobile? We know that connecting with the people around us makes life a little sweeter, so we've made it easier to stay in touch! With monthly plans starting from £4, whether you're a big texter or make the occasional call, there's something for everyone.
Never miss a moment with 99% UK coverage and 5G in the UK and abroad.
Reviews 814
E Waters
Feb 15,2025I was unable to activate my sim online, but a quick phone call resolved this problem. Since then everything has been fine so far!
Colly Wobbles
Feb 15,2025Unable to link number to account. Support expected far too much effort from the customer to rectify. I gave up.
Helen
Feb 15,2025Unable to link number to account but reading other reviews I can see this is a common complaint, verification codes not being received. Pleased I only got a free sim, so at least I'm not losing money. The 2 stars are for the customer service, call was answered quickly and the lady on the other end was lovely, although couldn't resolve the problem. Have been trying for 4 days but as I'm a reasonable person so will give it another week but if not rectified will have to go elsewhere.
Christopher Brogan
Feb 15,2025App needs details and passwords to be entered twice. Very klunky.
customer
Feb 15,2025Wish I’d never switched over asda nobody knows the answers when I phone up
Linda McHugh
Feb 15,2025Transferred over exactly as hoped. Retained existing mobile number within 24 hours as promised.
Ms. judith elrick
Feb 15,2025easy to set up
Mrs Jacqueline Trace
Feb 15,2025Easy to register. Bought for my elderly parents as back up when their landline went down. Service agent was very helpful and polite
Inshrah
Feb 15,2025ordered two Sims and none of them would activate we've ordered Sims from Asda before and they've worked completely fine but these two recent ones when we tried to set them up nothing would work at all.
John Smith
Feb 15,2025I really wish I could give lower than 1 star, as Asda Mobile really do not deserve even that. Without doubt one of the worst experiences I've ever encountered. The website to register for an account or register your SIM should be extremely straight forward. The website does not work, full stop. Unable to register SIM, as page just refreshes to login/register page. Register for account, exact same result. Repeat a few times and eventually get the request to confirm by clicking link in email inbox. I've clicked the link on various devices, but receive a combination of unrecognised details, wrong captcha (there is no visible captcha and all steps were performed correctly, repeatedly) please refresh and try again It's a simple process in principle, but Asda Mobile just don't seem to care that it doesn't work, or they have incompetent people running things. Please avoid for your own sanity
Daniel Hernon
Feb 15,2025Sorted issue
customer
Feb 15,2025Cannot activate or access online account!
Mrs Dunlop
Feb 15,2025A straight forward purchase easy transaction good coverage at a great price
Trevor Jones
Feb 15,2025Though it was a £5 pound deal not £5.80
Judith Enticknap
Feb 15,2025Good service
Michelle
Feb 14,2025Efficient service and knowledge staff
Alex
Feb 14,2025Reasonable prices and a good network, but their online account management services seem to be broken. Several times over a few days I've tried to register my Asda Mobile number on their website but the verification text never, ever arrives. If they can't even send a verification text to one of their own mobile numbers, they clearly have problems. I've given up and gone elsewhere.
paul
Feb 14,2025Great signal and the network is good really happy with my contract really competitive price go try it I'm really happy many thanks Asda mobile
Christopher Hulse
Feb 14,2025Rubbish! Bought 2 SIM cards, one for myself and one for my partner for text and calls only, both pre-paid £4 SIMS, unable to register online, seems like a scam, ASDA Mobile not interested, avoid!
Asda Stores Ltd, Southbank, Great Wilson Street, Leeds, LS11 5AD, Leeds, GB
http://mobile.asda.com
Chris Worth
Feb 15,2025Couldn't register due to authentication code not sending. Customer service useless.