Asda Mobile
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Asda Mobile is a mobile virtual network operator in the United Kingdom operated by Asda which uses the network Vodafone.
Why Asda Mobile? We know that connecting with the people around us makes life a little sweeter, so we've made it easier to stay in touch! With monthly plans starting from £4, whether you're a big texter or make the occasional call, there's something for everyone.
Never miss a moment with 99% UK coverage and 5G in the UK and abroad.
Reviews 814
Mrs ENTWISTLE
Feb 10,2025Have been trying for days. No activation code sent, a complete waste of time. I have already phoned and been told that there is a fault your end, or you are upgrading etc., etc., and you don't know when it will be fixed. Whatever comes into your employee's head at the time, I think.
customer
Feb 10,2025Didn’t work
John Douglas
Feb 10,2025Registering a new SIM doesn't work. Waste of time.
Mr Mobolaji Kolawole
Feb 10,2025The Customer Representative was brilliant.
Mr Peter Wade
Feb 10,2025Great service thanks
SarahM
Feb 10,2025Data is good most of the time but occasionally drops off which can be very irritating
Mary Greenaway
Feb 10,2025Most of the time i have no problem with the company. But some members of staff need to be retrained in how to speak to customers as a guy i spoke to today wasnt very helpful. I had to hang up on him.
Mrs Pratt
Feb 10,2025Easy to arrange. Just having a bit of trouble setting up my account, could be user error! Good price.
Dee Ondore
Feb 09,2025A month ago I called as a mobile and asked for my card details to be removed and any auto renew taken him off my account. I frankly don't trust as the mobile to hold my card details. I prefer to make one time manual payments every month. I was assured that this had been done and all my card details scrubbed. I was surprised to receive a message telling me that my auto renew had failed. I checked and found my card details still there! I noticed that at least now there is a way to manually remove them myself without calling in. I did so again and tried to top up again. I kept getting an error telling me the bundle wasn't available because i had an auto renewal processing. The money that I'd loaded to use the bundle then got used up on data. I couldnt use the money to buy what I wanted, and the money was wasted. Asda retains your card details without consent, and then doesnt delete them when you ask.
Mr Richard Woodhead
Feb 09,2025The app/website is nearly Impossible to access, I'm lucky if I Get 2 bars signal don't get 5g Internet
Sebastian
Feb 09,2025I have been unable to link the SIM to the account. The activation code never comes. Other family members have had the same experience. In ASDA stores the SIM Only pack has been discontinued. I wonder if it is something to do with that.
customer
Feb 09,2025Simple, easy to use
BEVERLY
Feb 09,2025My call was answered very quickly. The lady I spoke to was very helpful and patient. She set up my account and transferred my phone number. A good experience.
customerDavid
Feb 09,2025Very nice guy spoke well
Customer
Feb 09,2025Sim arrived already opened took over a week to arrive. Went to Lebara instead.
Mrs Jackson
Feb 09,2025Got through to a person very quickly and they were very helpful in sorting out my problem
Mr Steven Nathu
Feb 09,2025Ordered the sim only plan online. Prompt delivery and helpful representative on telephone to assist with keeping the same phone number.
Chris
Feb 09,2025Very helpful
Sandra Lyttleton
Feb 09,2025Easy to set up, mum just has to get use to it now.
Asda Stores Ltd, Southbank, Great Wilson Street, Leeds, LS11 5AD, Leeds, GB
http://mobile.asda.com
Brian
Feb 10,2025Easy to get connected. Sorted out very quickly ,