Avis Car Hire offers a premium car rental experience in Ireland, with locations in Dublin, Cork, Shannon, Galway, Knock, Belfast, and Derry.
Great service, good car,smooth process
Easy to find avis at Dublin Airport,,,practically seen straight away with Kevin,,very informative with everything ,,lovely little car,,nice n clean ,very easy to return vehicle as well , bus shuttle to airport on return ,,10/10
Booked a Peugeot 2008 and on collection was given the Hobson’s Choice of a Nissan Juke or Seat Arona. I appreciate that when booking the caveat ‘or similar’ is in place. However the only similarity is that they are all small SUV’s and neither remotely of comparable standard to the Peugeot. Had I known this would the the choice on offer I would never have made the reservation. Furthermore, I left a jacket in the vehicle when I returned it. I realized this before reaching the airport via shuttle bus. I contacted Avis immediately and spoke to central customer services who took details & undertook to relay details to the Bristol Airport office. I subsequently received an email confirming this and that the Bristol office would contact me directly. Unfortunately I heard nothing and after several attempts eventually made contact on Wednesday 27th March only to be told the item was not recovered and ‘are you sure you left it in the vehicle?’ Therefore it is anyone’s guess what happened to my jacket. This experienced has severely tarnished my view of car rental to the point I shall never rent a car again.
Have been using Avis at Knock Ireland West Airport 3 or 4 times a year for the last 10 years to visit family. Desk staff always very helpful and friendly. Cars always clean, full of fuel and in perfect condition.
Staff was helpful, vehicles were clean.full off fuel. Only disappointment was it had free state plates on it. (Which could cause problems in some areas).
Car was great, better than I had hoped for. Pick up and drop off quick and easy.
The service at Avis is great, the car pick-up is very fast
Helpful staff and kindly organised the return of something I accidentally left in the car
I found the Avis Ireland. Customer service was very helpful. I was involved in an accident and they have been wonderful about providing documentation to me quickly.
Great service
Brilliant service from Avis, friendly , efficient & informative
Avis Car Hire team in Cork are excellent. They give you good, honest and considerate service, I have rented from them many years and recommend them without hesitation.
The final bill is conflicting and does not have the correct return time hence I get charged an extra day for both insurance and the car, Fuel deposit needs to be returned and other charges that I now can see after returning the car need to be addressed please, I was not expecting this, Very dissapointed.
Very professional and friendly service
Avis in Dublin offer great service and great value for money. Cars are recent models and always clean and in good condition. Staff are friendly and efficient and in terminal oickup is cerca convenient. Recommended
I got bumped by Ryanair and my only option was to drive back to Dublin to get home. I’d already handed back my car but Avis said no problem and gave me my car back AND reduced my one way cost! This is customer service the way it should be. Thanks to the staff at Cork Airport and so glad I only use Avis for all my car hire.!
Fast and efficient service
Excellent!!! I would not hesitate to use Avis again. Boris was brilliant checking me in and very helpful on return. I took out a separate policy with another company for any Excess insurance claims which proved to be a good thing as someone had driven into me whilst parked up, leaving me with a dented bumper. Avis customer services were super efficient in providing me with all the documentation needed to make my claim. The whole thing was dealt with in a matter of days. Full marks I will definately use Avis again in the future. Thankyou
I recently had the pleasure of renting a car from AVIS, and I must say that it was truly an exceptional experience. From the moment we found ourselves stranded in the heart of Germany due to unexpected weather conditions, AVIS came to our rescue. After deciding to fly back to Edinburgh via London Stanstead, we were in dire need of a vehicle to complete our journey. The AVIS employee at the London office went above and beyond to assist us, showing genuine empathy and understanding for the unforeseen expenses we had encountered. Their exceptional customer service truly made a difference during our time of need. Upon arriving in Edinburgh, we were greeted by another friendly AVIS employee who made the rental process a breeze. Renting the car, purchasing additional insurance, and returning it to a different airport were effortless tasks, thanks to the efficient and accommodating service provided by AVIS. Moreover, the rental price we received was quite reasonable, especially considering the exceptional service we received throughout the process. With over 30 years of driving experience under my belt, I can confidently say that AVIS is the best car rental service I have ever encountered. Thank you, AVIS, for not only providing exceptional vehicles but also for employing a team of dedicated and customer-centric individuals. I highly recommend AVIS to anyone in need of a reliable and top-notch car rental service.
Tom
Apr 04,2024Avis was wonderful to work with! After a long flight, they had a car ready and waiting for me to be on my way. Excellent customer service receiving and returning!