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Avis Car Hire Ireland

Hosted by David Simmons

3.5 (269 Reviews)

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Avis Car Hire offers a premium car rental experience in Ireland, with locations in Dublin, Cork, Shannon, Galway, Knock, Belfast, and Derry.

Reviews 269

3.5

Out of 5.0

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Sri Aishvarryaa Saravanan
Jan 27,2024

The company withheld 210 euros (including petrol) in debit card at the time of taking the car on rent. It charged for 70 euros for 4.4 hours as there was a small scratch on the car front and they said that is the final amount that they are charging. We are fine with 70 euros being charged because it was our mistake to have scratched the car. But when asked for a confirmation that 140 euros would be refunded in specified time limit, we were told that it is not their company policy to state this in writing. As a consumer, I am worried if that money will be refunded. All that I am asking is a written confirmation that amount would be refunded. Now we don't have proof that it will be refunded and have to wait for 10 days to see if it hitting my account.

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Nigel
Jan 12,2024

Lovely staff, always greeted with a smile. Usually no waiting time at the counter, short walk to pick the car up and probably the easiest drop off you can imagine.

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Seamus Reilly
Jan 11,2024

Excellent service from pick up to drop off. Car supplied was as requested.

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Jane
Jan 06,2024

Easy to choose exactly what you want on line including zero excess - system makes it very clear on what you have bought so no extra surprises when you collect the car. Only extra is in N Ireland if you want to take car across the border there is an extra fee.

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Peter Murray
Jan 06,2024

Smiling face and quick service at booking desk, and friendly return at pickup location, everything ready-to-go.

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LEE BULLCO
Jan 06,2024

The best experience all round from booking to picking up and dropping off. The only company to have a 7 seater at short notice. We have 2 adults and 4 children we called numerous companies that said you had to book in advance by one month well we needed it in about a week saw Avis which I've used before in London went online and they had what we needed for the dates ..phew ! Luckily as my partner is pregnant (6 child) and didn't fancy having 2 small cars driving around 2hrs from Shannon. So big thanks for that. Then picking the car up was great we've lived in Spain for 3+ plus years and the people aren't like us in anyway shape or form, unlike us and the Irish so we get the the counter (new years eve) and we started having a laugh with the people on the desk talking for quite some time as it's the best interaction we've had in ages, we could of spent new year there.. Lol. Thanks guys. Everything explained perfectly, car was as good as gold as expected from a big company like this. Then the return was equally as easy.. drop off in short stay drop the keys to the desk and done no hassle fuss free.. thank you all..

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Doreen W.
Jan 04,2024

The ease of rental pick up and drop off was a game changer for me.

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Diarmid Kitson
Jan 02,2024

Martin and the team at City of Derry airport always go above and beyond to ensure that we have a great experience every time we use the service.

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Luka Vukos
Dec 31,2023

Dodgy company with mysterious charges and bills that suddenly turn up 2 months after services rendered. I just got an additional bill docked from my credit card account with no explanation, no written receipt or invoice, breaching EU consumer protection laws. Sent an email but they take ages to get back to you and their phone service is dreadful. I will be consulting my solicitor to take legal action. Stay away!!

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Jonathan
Dec 29,2023

Booking online and receiving confirmation of the rental was easy and using the App. is quite good, however there are no features for obtaining zero excess insurance and costs. This can only be done at the airport rental desk. I only knew the costs of what I would have to pay when they e-mailed me the agreement, however as I was driving at the time, I only got the details when I arrived at my destination and was surprised to see the costs. Therefore, I think it would be good to know upfront what the total costs.

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Seamus
Dec 27,2023

DO NOT USE AVIS! Reserved a car to collect in Geneva. When we returned the vehicle in perfect condition and full of fuel, Avis invoiced for €120 more than the reservation price with no explanation for overcharging. They won’t respond to emails or calls. Never again. Very bad service and complete RIP OFF!

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Mr Noel Finn
Dec 20,2023

First class service from start to finish

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Dave H
Dec 15,2023

The customer service rep in Derry was the best i have ever come across in this industry. It was actually a pleasure to spend a little time at his counter as we completed the paperwork. He was friendly, funny, and gave us good information.

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Lainey
Dec 14,2023

Fantastic, great staff at Airport, nice clean car, reasonable prices, what’s not to like? Will definitely use again.

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Nigel Watson
Dec 12,2023

Great efficient service renting a good car at a good price

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Brendan Donohoe
Dec 06,2023

Excellent product & service at a reasonable price. I was particularly impressed with the courtesy and helpfulness of the Avis staff at Dublin Airport & at the depot.

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Dennis norton
Dec 04,2023

Security deposit may take 28 days for refund really ..never again,I asked them are there any other payments required,avis rep said no nothing at all 30 minutes later over 200 pounds taken from my account

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Manuele Marston Centofanti
Nov 28,2023

Esperienza assolutamente positiva, al ritiro auto ci è stata consegnata una vettura anche più grande di quella prenotata. Desk veloce e gentile. Tutto è andato bene.

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Alan Blair
Nov 23,2023

Although there is a 'preferred' counter, it is never manned, making the single queue quite long and time consuming

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Jon Newboy
Nov 23,2023

As usual, great value for money and excellent customer service.

+353 21 428 1111 [email protected]

Nessan House, Riverview Business Park, Mahon, T12 EY0X, Cork, IE

http://www.avis.ie

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