Baker Ashley Solicitors
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Reviews 633
Fiona Taylor
Nov 14,2024Absolutely amazing. 100% recommend Baker Ashley. My solicitor Kerry was so efficient and responded to all my endless emails promptly.
Georgie Lamont
Nov 11,2024I cannot recommend Damian and Hayley enough. They were efficient, effective and excellent in all aspects. They made the house buying and selling process so much easier to go through. And Baker Ashley is definitely good value for money!!
Josie Champion
Nov 10,2024I was directed to Baker Ashley through fix my legals. This was the first time buying a house on my own so it was very daunting, but it didn’t need to be as I was supported and kept in the loop the whole time from Kerry. I was anxious due to them not being local to me but I got regular updates via email and everything was dealt with quickly and I went from making an offer on September 14th to getting the keys November 1st! I would definitely use them again and recommend them to others.
Dylan Boyd
Nov 09,2024A relatively smooth experience throughout with thanks to Hayley and Damian for their work. Communication was good but there was a little lull where things went quiet, hence not the 5 stars given. I would recommend this company to others.
Nia
Nov 08,2024I can't thank Baker Ashley enough for helping me and my partner purchase our home. As first time buyers we was nervous to start the process but Kerry was there every step of the way to answer any questions we had. A big thank you for all the team at Baker Ashley who helped make an awkward transaction to completion. Would definitely recommend:)
Peterborough customer
Nov 04,2024The request updates within 24 hours tab helped keep communication accessible and us understand what was going on at all times. This was really good at stages when progress seemed slow. We also phoned on occasions. Kerry our conveyancer gave a really good service and explained the process as needed. Everyone we spoke to was friendly and helpful.
Maggie O'Brien
Nov 01,2024Communication appalling, always tomorrow! Now spoken to the MD who assures me communication will be better. Also explained the time lag receiving the emails was because I was abroad. Appreciated the phone call from Baker Ashley which has given me much more confidence my house move will go smoothly and quickly.
DB
Oct 30,2024Our conveyancer was changed by Baker Ashley a couple of times through the process the first change was because work was simply not being completed in a timely manner or to a satisfactory standard by the first conveyancer. If this review was simply based in their performance it would be 1 star but once they realised the problem (after much complaining from us) they changed our team and things went smoother from there on. The initial lack of action drew out the process by many weeks.
Dan Shepherd
Oct 26,2024The whole team especially Lisa and Sue were top notch, helped me all the way through and great to work with
customer
Oct 25,2024Completely trouble free, easy to track, personal service. I dealt with one fab person (thanks Andrew) all the way through who always replied to any queries straight away. The company have a chart so you can always see where you are in the process and make communication super easy. Would thoroughly recommend and definitely use again.
MJW
Oct 24,2024First class service. We were totally satisfied with the handling of our case (thanks especially to Hayley and Damian). All very efficient. We recommend Baker Ashley 100%, and would certainly be happy to use their services again.
Alan Cousins
Oct 23,2024Baker Ashley were easy to work with, prompt in dealing with the various documents, forms etc and were efficient in doing what was required. Communications went smoothly and we were kept in touch with how matters were progressing. We can recommend them highly - after a rather poor experience with other solicitors recently, it was great to be in good and reliable hands. The whole process was undertaken efficiently and quickly.
James and Katherine
Oct 15,2024We received an excellent service from Kerry at Baker Ashley. Kerry was always available to speak during the process and kept us fully up to date on key developments and made a stressful process that bit easier and we couldn’t be more grateful to her! Highly recommend.
R Suits
Oct 14,2024I really don’t want anyone to experience the same issues I have had with Baker Ashley. I feel that the blame probably lies with the team being overworked on many cases due to them being so cheap. I chose Baker Ashley due to the good reviews and low price point, as well as a friend also using them (who funnily enough has also had issues). However, as a first time buyer it was a nightmare. Phone lines not being answered, emails being ignored, no ability to set up meetings. It was like dealing with a company in 2000. Seller threatened to pull out on a couple occasions and when the estate agent had to get involved, they still ignored. Again I won’t name specific names as I do believe it’s not their fault. But wow I am scarred and won’t cheap out in the future.
Jiewei
Oct 13,2024Instructed this solicitors through Conveyancing Index for our home buying We were assigned Kerry and she did a great job. She responded quickly with informative answers to questions .very good company.
Ben Leo
Oct 12,2024Debi and Andrew were great! Really helpful and were always quick to communicate with us which made us feel reassured. It was our first time buying and they made the experience a positive one. Thanks again
Ron Allen
Oct 09,2024Unexpectedly bad, at first they seemed to be fairly good however you soon find out they do things on the cheap, eg using second class post taking days to arrive for important documents being returned but deliverately suggesting otherwise. The really bad problem is the unpleasant way in which they talk down to clients, especially Richardson a director who appears to have a problem with stupid women, you know the sort. I have other concerns on how they interperate the law and duty of care of their staff, in particular about one member of staff about which we received information we should not have know a matter that concerns me greatly. If you don't want to waste time and money I suggest you go elsewhere all will be better than these very unpleasant solicitors. I will be drafting my formal complaint to the Ombudsman and I bet their tone change when answering that. May I suggest you check out the many scores of 1star the lowest score, they will tell you so much more, wish I had. The reply was surprisingly civilised considering the way you treat your, clients. Shame you decided to use a vulnerable member of staff to prop up your weak reply, you have no respect for confidentiality for staff or customers. You are correct I have posted many posts here, I am ex Law enforcement and I do not like bullies. People need to know who and what they are dealing with.
Soul Focus
Oct 08,2024I have used Baker Ashley for 2 sales and a purchase. They have been exceptional and I would use them every time. The service I have received has exceeded my expectations and I would highly recommend them. Thank you
Georgie Matthews
Oct 02,2024I used Baker Ashley for the sale and purchase of my new home, they were very helpful, knowledgeable and easy to get in contact with. I would 100% recommend them and will definitely be using them again in the future when needed. A special thank you to David and Amber who were amazing throughout! 😊🌟
5 Melin Corrwg Business Parc, Upper Boat, CF37 5BE, Pontypridd, GB
http://bakerashley.co.uk
David Morris
Nov 15,2024My experience of working with Baker Ashley has been exceptional. I came to them with a very complex case and the advise provided was very clear, pragmatic and robust. The presentation of my case far exceeded my expectations. The specialist employment team have demonstrated extensive knowledge, skill and strategy in their approach. I am very grateful for all the advice and guidance they have provided to me. I would highly recommend.