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Reviews 741
Shyme MówYo
Sep 13,2023I do not recommend the Bells service, I left the car for the timing belt service and diagnosis of the egr fault. The valve opened and closed on a cold engine at idle. The car did noise , rezonating sound, from an air box and something was obviously wrong. I was informed that there was nothing to worry about and I could drive like that. I took the car to other garage, It turned out that the egr valve was damaged, after replacing the valve there is no more problem, gases flow back into the air filter. I thought that competent people worked at Volvo servise, it turned out I was wrong, I DO NOT RECOMMEND ATT ALL, never again :(
Marilyn -- mum of a serious cyclist
Sep 13,2023I cannot praise Bells Motor Group enough and in particular Ricky Rose who dealt with my purchase of a lovely Kia Picanto. Nothing was too much trouble and he made the whole experience easy. His professionalism is second to none. He made sure I was happy and went through everything thoroughly. He also assured me that aftercare is always available and he will keep in touch. I will not hesitate to go back to Bells in the future.
Jessica
Sep 12,2023picked up my Kia Sportage yesterday, it’s a great car and I’m very pleased with my purchase. I received great service from Ricky Rose all the way through and even now with anything I may need.
Joe Roberts
Sep 11,2023Picked up my brand new KIA Ceed this morning and couldn't be happier! The process was made very simple and personable by my salesperson Ricky Rose. Top man Ricky thanks again and will definitely be back!
Dominic
Sep 11,2023Jess and her colleague Steven were very helpful in sorting and organising the part exchange of my old car for a new vehicle. Very easy, efficient and to the point.
Ann Hullis
Sep 08,2023Great service from Garry Page. He has been extremely helpful, a big purchase for me following the recent loss of husband. We always said we'd buy a hybrid so that's what I've done. Gary showed great patience, I've never driven an automatic before, he explained the operation of the car clearly and concisely . I have been very impressed. He has done everything he said he would do at the time he said he would do it, and I just love the car. Would definitely recommend to anyone.
Roger
Sep 08,2023Jack and Ryan both lovely' everything went so smoothly- cannot fault them. Everything done as we asked - superstars- will definitely recommend
Robert Mercer
Sep 08,2023I brought my Volvo for a service today, service was excellent, Mark could not have been better. He also solved 2 questions I have had for ages.
Consumer
Sep 07,2023Gary Page has been so helpful all the way through the purchase of our new Kia Sportage. All the staff at Bells are friendly. Efficiency is key. Well done. Very many thanks, we look forward to many years of motoring in our new Kia.
M Dawson
Sep 06,2023Great service and client interaction from Jess throughout the process, from initial contact, test drive through the online ordering and swift delivery. The XC40 is also a very good car!!
D Bretherton
Sep 06,2023I visited the Kia branch in Bedford at lunchtime today for help with my tyre pressures. The staff went above and beyond to help, checking and reinflating the tyres to correct pressure. All of this was done within 5 or so minutes for no charge! I was just advised to keep a check on the pressures in case there were any slow punctures causing the problem. I cannot praise the team there enough... One very happy customer here 😀 Thanks
Gillian Raygada
Sep 06,2023Customer service is always good at Bells. Sale handled professionally right through to the handover of the vehicle. Ricky kept us informed and completed everything efficiently. Wonderful vehicle too!
Paul Watts
Sep 05,2023Very helpful member of staff Jade. Smooth process no issues
Martin Edwards
Sep 05,2023Booked for a service and MOT. Car was picked up on time. Health check emailed through. Linda Kirtley rang through to confirm all was okay and took monies over the phone. Car arrived back 30 minutes later. Advised service plan finished and details of a new one sent. That is customer service at its best!
David
Sep 02,2023No sale pressure, staff made you welcome and supplied answers to all of our questions. Also provided a lenghty test drive.
Richard Pearce
Sep 01,2023What great customer service from Luke. No hard sell , actually listened to us the customer! Allowed us time to test drive the car then think it over. No pressure to do the deal at all , this made a change from other dealers! Car was handed over on time with all prep work complete. Was kept in the loop the whole time and was happy with our purchase. If you need a new car , go and see the team at Bells.!
Mark Goff
Sep 01,2023From my first phone enquiry to the delivery of my car Ricky Rose has been a pleasure to deal with and supplies a great customer experience.
Belinda Lawrence
Aug 31,2023Have just bought my car from Bells Northampton. Ricky made is such a pleasure and an easy process. He kept us informed all the way through. He is an asset to the company. Thank you Ricky
Giles West
Aug 31,2023Amy was brilliant from start, got my car booked in swiftly following unexpected breakdown, kept me updated on diagnostics and progress, sorted everything through the excellent Kia extended warranty provision and even helped by enabling me to collect my car at time that worked best for me. Really good experience as a customer
Alan Durn
Sep 13,2023Great Service. Jack Churcher made the process simple and quick. Explained all you need to know. EV6 is a great car.