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Reviews 741
Peter
Aug 30,2023Bells always deliver a 5* car service experience and this stellar performance is led by Mark Knight who has been overseeing my Volvo(s) for many years now.
Peter Nunn
Aug 30,2023Excellent service from Bells Kia Bedford again. Many thanks to Georgia and the service team. Highly recommended!
M Jackson
Aug 29,2023Despite having a 3 year service contract and their documentation stating that a benefit of this is "Kia Software Updates" Bells want to charge me £40 saying that the update is free but that there is a labour charge! So despite Kia telling me the car needs a softeare update and having a service contract I am expected to pay extra for this, What next will be an extra? Not impressed.
Peter Pack
Aug 28,2023Very pleased with the service provided by Luke, very friendly and efficient allowing us time to make a decision at our own pace which we really appreciated. Would definitely recommend and will have no hesitation in returning when we change our other car.
Pam Hewitt
Aug 26,2023First time getting my car serviced at Bells Kia. This was a much better experience than other Kia Dealerships. I found Georgia on reception helpful and polite and she also explained what had been done to my car in non technical language. I was approached by a Sales Rep, James about possibility of changing my car. He was not pushy which I very much appreciated. All round a very positive experience. Thank you.
Amanda
Aug 26,2023Ricky was amazing. He is so genuine and really understood what we were looking for and supported us throughout the process.The customer service was absolutely 5 star.
Emma Smallbone
Aug 25,2023Ricky Rose, what can I say. If there were 10 stars it wouldn’t be enough. I was recommended you from family and they did not disappoint. From the moment I entered Kia with your bubbly personality, to picking up my car today you’ve been a dream. You helped me get a car financially suitable for me, it met my ever so demanding needs and gave me a car that is fit for my now growing family. There wasn’t any detail left out from signing the agreement to showing me the car and how it works etc. I’m looking forward to when I can upgrade already as I know you will only excel further. Anyone I’ve told about getting a new car I’ve said ‘you must see Ricky’ and I know my mum is now interested in purchasing a car with you. Thank you for everything, your the best 😊
Gemma Hewitt
Aug 24,2023Great experience at Bells Kia. Ricky Rose is so helpful and nothing is too much trouble. I have always found the car showroom experience daunting in the past but at Bells I felt totally comfortable with no pushy sales talk, just great knowledge and advise from Ricky. Ricky was welcoming from start to finish thank you.
Terri Harper
Aug 24,2023They kept in touch with me throughout all the stages until I got my new car, Jack was polite and friendly for a Man United supporter , I’ll go back to him again in 3 years
Stefan Stanciu
Aug 21,2023Thank you to Ricky Rose like the flower for superb service. He is now my friend as this is the 3rd Kia I have got from him. I am happy with Bells as a company their family values run through to the staff and special thanks to Ian the manager for always helping me.
Sara Holdstock
Aug 20,2023It's always an exciting time picking up your new car but throw in a friendly, informative Sales Exec like Darren Dennison is just the cherry on the cake 😃 Thank you Bells Volvo for such suburb service from start to finish.
David Keast
Aug 20,2023Excellent service from start to finish. Everything explained clearly and Katie was very helpful. Highly recommended.
Emily G
Aug 19,2023Ricky Rose at the Northampton Kia garage was very welcoming and helpful when looking for my car. He answered any questions I had and was efficient in getting my car ready for collection. Great service.
Margaret Turner
Aug 19,2023I was greeted and the work sheet checked, told how long the work would take and shown the facilities for waiting (coffee machine, biscuits etc), The work was completed slightly ahead of time and I was talked through what had been done.
kevin
Aug 19,2023Top marks to Jess What a very helpful and accommodating sales person, was always there to answer any questions I had. A pleasure to deal with Jess! I would recommend Bells Volvo with out a doubt and point them in the direction of Jess
Jonathan Driver
Aug 18,2023Great service from arranging service appointment by phone, clear guidance on what's happening and a great touch, meeting the engineer who will be working on the car. Billing is clear and straightforward. Just very professional and customer focussed, which is rare these days.
Jon D.
Aug 17,2023Friendly, knowledgeable and helpful staff smoothed the process of buying a used Kia. Good varied road test route. Features explained in full, assistance given with paper work. All questions answered by Jack, who clearly knows his cars.
Victor Ursan
Aug 17,2023Helping me to make a good decision.
Audrey
Aug 17,2023Quality Service and Price. This is the 2nd year I have had my service with them. I would not go anywhere else. They are honest, answer the phones quickly and keep you informed before you even need to think about contacting them. There are so few companies in the UK that offer this level quality of customer service. And that's how to retain a customer for life!
Juliet Barrett
Aug 31,2023The team at Bells work great together and someone is always on hand to answer your questions. This was the first time I had to have my car mot'd, and Georgia and the team made it a pleasant experience. She even helped with my shopping. What a star 🌟