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Reviews 877
LRS
Sep 27,2024Would highly recommend Better to anyone. Great rates, everyone we interacted with from origination to closing was knowledgeable, lightning fast and easy to reach. In particular, our originator, Steve Woo, was accessible nights, weekends, early morning by phone, text or email. I really appreciate the user friendly online tool, the Rate table that allowed us to make the best decision for ourselves at our own pace and the constant communication and automated messages leading us through the whole process.
Elly W Rudolph
Sep 25,2024I have several rentals and it makes things more complicated. Everybody is patient to get it close.
Akhilesh Dhanani
Sep 25,2024I recently closed on my home with Better Mortgage, and the entire process was smooth and stress-free. The team was incredibly professional, always available to answer my questions, and kept me informed every step of the process. Their rates were very competitive, and they went above and beyond to ensure a timely closing even after withdrawing my application two times due to delay in closing from seller. I couldn’t have asked for a better experience and would highly recommend Better Mortgage to anyone looking for a reliable and supportive mortgage team.
Andre
Sep 22,2024My new grateful slogan: “Better is not only Better, but is simply the BEST🌹” Not copyrighted, so feel free to use or pass along😁
Vlada Popsui and Marshall
Sep 20,2024Dyllon at Better was truly amazing. Our experience was very easy, smooth and most of all the process with Better including their overall service was far superior to any other company we have worked with. They have better portals and technology. Lastly, they will educate you and help you make the right decision for your specific need. We had a great experience and I’m sure you will as well. The Dyllon!
vinh tran
Sep 20,2024I have a pleasant working with Dyllon Bobo. I was hesitant at first using Better since it is all through portal, and I am concerned with how easy to get in touch the rep. After talking Dyllon, he put my mind at ease. He is very attentive and very easy to talk to . He makes time to answer all your questions and address your concern. I think this is very crucial since you are making the biggest purchase of your life. He explained in details all steps throughout the process with no surprise. I am definitely recommend Dyllon.
Stephanie D
Sep 20,2024Wonderful communication and rapid responses. Also Better team Lisa and Thomas have followed up with agents, insurance, and others to help me close out critical tasks. We are closing in record time thanks to the fabulous Better team. Not to mention. Better gave is a competitive rate.
Lynn Olson
Sep 20,2024I like how everything is easily done online, but you still have a "team" to work with in case you have questions. Lisa J. and Bradley A. were my team and absolutely wonderful to work. They checked in, followed up, and kept me on task. If I needed to speak to them it was easy to schedule a call. Great company to work with and caring employees.
Pedro Guillen
Sep 18,2024Kody Powell is amazing! We had a lot of question around our refinance and he was able to answer every question with detail and clarity. Purchasing a home or refinancing can be stressful but I am glad that I have been working with Better on 3 different loans now and they never disappoint. I bought 2 homes and am now refinancing another with Better because they are so transparent and Kody is a prime example of that. Thank you so much for your help!
Theodore Ocampo
Sep 16,2024The whole process was made easy especially by the reps.
Lisa Heller
Sep 15,2024The entire process was so user-friendly especially the online portal for uploading all necessary documents. My team Vugar Mishiyev and Alexa Fallon were excellent and always provided immediate assistance and results. They never over promised and always delivered. I was continuously updated daily which made the process smooth and I was able to close early. I will work with Better Mortgage again in the future. A very professional experience.
william fieldbinder
Sep 14,2024Thanks for making it happen
Chandra Katel
Sep 13,2024I was told I will be approved for my loan and they get my appraisal money and then later they said I can’t qualify and they never return my money I am still waiting and no one have reach out be careful abt the way this mortgage works
Luca
Sep 10,2024Horrible company would keep spamming you after multiple explicit requests not to call. Their product was not competitive anyways.
Ronald R
Sep 09,2024Origination was excellent, a perfect score for Jelani Processor was poor, unresponsive, over promised, and amateurish Funding process took several hours due to miscommunication and wire problems
Lucas Donnelley
Sep 07,2024So fast and easy!
Ms. V
Sep 06,2024My Loan Consultant James G was AMAZING 🤩. James made the process so easy and communicated with me every step of the way which kept me in the loop as to what was happening. James responded to all my questions immediately and was very helpful with the loan process. Thanks James
Dorothy A Bethel
Sep 04,2024I recomend Better morgage because they were very patient with me, and helped me Navigate the mortgage process while making me feel like a person and not just a number! The many online tips and tutorials were very helpful breaking down things I didn't understand! I'm now a happy homeowner!
Maurine Simpson
Sep 02,2024Working with Better Mortgage was a positive experience. I have no complaints with the process as they were extremely efficient and thorough in their duties. They were always prompt in their responses and funded my loan in a timely manner. You will not be disappointed if you use them to accomplish your needs.
Gary Bramble
Sep 27,2024Help me to understand and they explained the process for me. When ever they needed another part they helped me through it.