To leave a review you need to be logged in
Reviews 877
Anonymous
Aug 27,2024Great lending staff Myra and Kamaria - very detailed and had lots of patience to answer my questions.
Chao Lu
Aug 26,2024The staff are friendly in handle my case, and the process is quick and Efficient.
WPC
Aug 26,2024easy process, friendly and helpful.underwriters grouped questions and required docs for the most part, not many surprises
Corey Holt
Aug 26,2024The Better team made our whole home buying process extremely quick and painless.
j. campos
Aug 24,2024Julie and Kody walked me through something I was very unfamiliar with, and because of their patience and diligence, I’m able to do what I’ve always wanted to.. start a company. After covid, everyone can agree that attaining capital is not easy, and I ran into many scams before finding better. I already had the money, I just didn’t know how to access it. They made my dreams come true, let them do it for you as well.
Michael Aziz
Aug 23,2024Better is super upfront with all cost, no sales man tactics which most lenders use. All done online. Always answered all my questions. V easy to work with and no loan fees. Highly recommend
Daniel A
Aug 23,2024This was a very good experience. My wife and I have complex finances (a mix of W2, 1099, S Corp, and K-1). Better’s underwriting staff were very organized and good at sifting through all of that to help us get a loan. Also, the rate was better than anyone else we shopped around for.
Charlie Huang
Aug 20,2024Very good communication by email, text, and phone. It was easy to get updates and instructions throughout the process.
Steven Strong
Aug 19,2024The process was long and arduous. I was passed between people and it seemed like they were not really interested in my loan. I was looking for a HELOC that was 76% LTV and it took forever! The worst part is that they ask for all of the account numbers and verify all of your outstanding creditors prior to closing and then give you checks that you have to mail to them! They even state it could take 40 days for the checks to process. This is the worst experience I have ever had with a lending company!!!
JES
Aug 19,2024Great customer service at all levels. They were on top of everything and frequent contact by phone ensured everything was taken care of with minimal hassle. Best mortgage experience
Steve
Aug 19,2024We did a HELOC to take care of some additions we wanted to make to our new house. The process was super efficient and they were transparent in their visibility into current status, next steps, and any additional info they needed. The entire thing took a couple of days to get approved (and I found them on a Friday), about a week to get the appraisal, and then we closed early the next week. The HELOC is a great product and gives us the flexibility to use only what we need and keep it open for future projects. You don’t run into lending products like theirs very often. Great company!
firsttimehomebuyer
Aug 17,2024Excellent technology driven swift and detailed processing by the lender with competitive rates.
Craig
Aug 17,2024Julia Lux is the best! She is most professional and made the experience as her communication Skills are superb! The California crew, however, not so much.
Joe H
Aug 13,2024Fantastic website, easy-to-contact live people, everything spelled out in black-and-white, reasonable refinance costs, lightning-fast turnaround. I've been through at least a dozen different mortgage processes, and this was hands-down the best.
George LaPoint
Aug 12,2024The entire process was extremely easy. From your smart phone you are able to complete tasks in order to upload everything necessary and complete all forms and signatures. The better mortgage team was very helpful and kept me updated and informed. It took about two weeks from start to completion.
Tammie Clark
Aug 10,2024Super friendly! Everyone made the HELOC process a breath of fresh air!
Jose
Aug 06,2024I had a fantastic experience working with Jamie Ohlsen as my loan officer. Jamie went above and beyond to ensure I received the best possible mortgage rate. She was always available to answer my questions and made a genuine effort to take care of all my needs throughout the process. Her dedication and expertise made a significant difference, and I highly recommend her to anyone in need of mortgage assistance.
Naga
Aug 03,2024Better helped me getting better rate than computers and closing on time. Fully online service and no hassle process. Thank you.
Jingyi Li
Aug 03,2024The rates at better were excellent and the lack of origination fees was a no brainer. We had a terrific experience and closed in 3 weeks! I enjoyed using the tech forward website which kept documents and tasks very organized. I would absolutely use better again
Sergio
Sep 01,2024Everything about the process was straightforward. From the beginning when I first spoke to my loan consultant (Kody Powell) he explained everything really well , he asked exactly what I wanted and he kept in touch with me throughout the process . Every time I had a question or I needed to talk to him he answered, which is very nice. Brieauna Williams my coordinator was a pleasure to work with, she made it all so simple, every time that I needed to talk to her she answered my phone calls. She kept me well informed throughout the process and let me know what to expect next. I have to honestly say that working with this team and with Better Mortage I would definitely recommend them to my friends and family and to whoever needs refinancing or home loans. This was my second loan on my home. I was amazed at how fast and smooth everything went. Thank you all , you’re the best.