Helpful service as always today. Thank you!
Hi I am Michael I ad a financial problem paying my insurance last month due to being in hospital and on the 4th of December I got my 7 days cancellation notice I panicked I try everything and every way to pay so I emailed BCD then went on there WhatsApp didn't get much help then I went back on there watsapp later that nite and sent in a long txt explaining my situations and then next morning I got a txt bak and spoke to kiele who saved my bacon thank kiele Xmas as come early for me well appreciated BCD thanks mickey
Very fast service. Thank you
Danny did amazing job really appreciate it 👏
Good service
Very helpful agent. Hope we will resolve my problem soon.
Isaac and Moly are absolutely brilliant. Have been using their services for the last 3 years, don’t know what I would have done without them. Excellent customer service without a doubt. Thank you guys!
Hi, My name is George and I am a customer of Business Choice Direct for a few years now. Today I called with a problem that I had regarding my insurance, a problem that I thought doesn't have a solution ( adding 2nd van for a few days). I found only understanding, friendly,patience and professional interaction on my phone call with Lianne Yates. Thank you for your help and hope everyone has the same experience like me in a time of need.
Lianne who took my phone was exceptional in every sense,professional patient and pleasant to talk to She is an asset to your company... I have dealt with your co a lot b4....she did everything, I mean everything great...thank youuuuuu...very pleased indeed That's how service should be👍👍👍👍 Great
Perfect, really helpful, helped me on my way with CX, thank you! 5 stars
After a challenging few years driving wise I have always found the team at Business Choice Direct supportive. They work hard to get the best deal and have patience when explaining details of each policy.
Dan the Man was a great guy
Amazing customer service, always taking the time to listen and act promptly, resolving any issues with compassion and professionalism. Lianne Yates, especially, went above and beyond to ensure all my questions were answered, and gave me the peace of mind I needed, regarding my car Insurance. I couldn't recommend this company enough, thankyou for your time and patience.
Very helpful. Great service.
Received the assistance that I required on time and in an easy format. Danny was very helpful, courteous and professional throughout.
Great service on what apps no waiting on the phone for someone to answer
I called with in my 14 day calling off period and when I phoned to counsel the policy she said she was not qualified Why did she give advice to someone that was not ?? She should have said I’m not qualified ring back tomorrow who is!!!She lead me to believe at the time she new what she was talking about and never said If you miss the call u will be charged £175 and i missed the call that I was not expecting I thought that was that and I asked was that it and she told me I didn’t need to do anything!! Now want £175 I trusted them all they want is bonus’s scammers don’t let them do this to you!! Hope my wording right I’m dyslexic. There here to take your hard earned money not your friends don’t be fooled like I was Hope this helps
Amazing experience , Mr. Anton beat every price I had from multiple companies , a great man and very helpful. I highly and strongly recommend this company and as well Mr Anton ! 10 of 10 for sure .
I tried yesterday via whatsapp to chance a vehicle on my insurance. Took me all day and still didn't manage to do that. Last agent i spoke with told me that someone will call me to pay a ÂŁ75 broker fee but that did not happent. This morning i spoke with ABI. ABI was spot on. Told me i dont have to pay a broker fee as im in my first 14 days. And managed to change my insurance in less then 30 min. Well done ABI and a big ZERO stars to all other agents involved
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Dec 14,2024Excellent service received from Aidan. Hope to do business with you again in future! Thank you!