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Reviews 228
Stephen Jones
Oct 11,2024On time, polite driver, clean minibus
jo
Oct 09,2024Fabulous service, arrived promptly on arrival and departure, would highly recommend.
david
Oct 09,2024very helpful and understanding took care of requirements very patient with our request since the trip was booked 1 week in advance as our needs chopped and changed they were very good at accommodating our requests
Mark
Oct 07,2024I made an enquiry online and Wendy got back to me quickly with a quote. The quote was very reasonable and was given a contact number for the driver, the day before. The driver communicated with us well and arrived on time. We got to the venue on time, and was ready to pick us up and the finish time. All in all a good experience and recommend it to anyone.
Mo Riz
Oct 03,2024The service was excellent, the driver went way beyond his duty and made us feel like we’ve known him from before. He kept to the time and behaved professionally. Overall it was more than what we expected.👌
Steve
Sep 30,2024I Can never get a response this company tried calling and emailing multiple times no one ever came back to me.
Sophie
Sep 30,2024Dephanie made the booking so easy, the driver was helpful and made the journey easy, We will use again
Sarah Botham
Sep 24,2024We had two fabulous drivers over the three days and could not have asked for more. Thank you, a great experience from booking to being dropped off. No fuss, mistakes, complicated payment methods topped off with friendly and on time drivers.
duffy
Sep 24,2024Thankyou for your excellent help in transporting our friends to my mother in laws funeral.The driver Ateeq was on time for both journeys and was polite and helpful.Also a big thank you to Jessica for her help and understanding in our booking.I will highly recommend your company. Regards Julie
Vindesh Bhatt
Sep 17,2024Avoid at All Costs! I had an absolutely appalling experience with this company and feel compelled to warn others. I booked a coach and was promised the driver’s details the day before the trip. Despite numerous calls and emails, I received no information. Finally, at the last minute, they claimed the coach had broken down and that they couldn’t provide transportation. After further investigation, I discovered many reviews describing this as a common occurrence. They quote a very low price and take your money, only to claim at the last minute that the coach has broken down or the driver is unavailable. Then, they offer the option of an external coach, but at double the cost. Most people, desperate by that point, end up paying whatever they demand. Save yourself the nightmare and book with a reputable, trustworthy service instead.
Michael Moulton
Sep 17,2024The bus route drivers and staff were excellent, communicating and adjusting to fit some later changes in our schedule. We found the buses immaculate, well appointed and operated smartly. I had my doubts as there isn’t a flashy web presence, but the service is excellent. 10/10 would highly recommend especially for my fellow US golf trip groups
Susan Man
Sep 17,2024What a scam,they asked you to make payment before details being discussed. They promised with all requested. In the End,nothing delivered. Sent a Very Old School Bus with Holes on windscreen, dents on the sides, rusty tyres and unreliable engine. Everything FAILED!!!
julie weston
Sep 10,2024We had an amazing driver who so kind and lovely we rang him when we was ready to come back home and was happy to pick us up early would definitely recommend and will absolutely used this company again
customer
Sep 05,2024We had a very good experience with Busroute, I booked a car to accommodate my Director, his Daughter who has a service dog, a wheelchair and 6 large suitcases and hand luggage. Jessica was incredibly helpful from start to finish, she matched a quote I had received from another company. The driver; Tahir was great, my Directors flight was delayed but Tahir was very reassuring and assured me he would track his flight and arrive in good time. My Director was very happy with the service. I will be using them again in the future for sure. Big thank you to Jessica who was so helpful and communicative.
Shaun Ca
Sep 04,2024We were fairly skeptical as we’d never heard of these prior to booking, but everything was perfect… Jessica contacted us with confirmation and answers our questions/concerns The bus turned up on time for both collection and return, without any issues at all. I can confirm this company is 100% legit and trustworthy and would certainly use them again :)
Leah Clifton
Sep 02,2024We used bus route to attend a wedding. The price was very reasonable compared to others. They were on time dropping us off and picking up. The driver was lovely & Wendy who organised this for us was amazing. Will definitely use this company again.
Faith
Aug 30,2024When booking, Wendy was very helpful and accommodating and helped me with my queries and with finding the right bus/price for the travel. All in all, we secured a fantastic value deal. On the day of travel, the driver, Daniel, was wonderful. He was on time and helped us load our luggage, he also kept in good communication the whole time, very happy with the service.
Sabrina
Aug 30,2024Great trip with great help. Jessica was able to require a minibus for 11 individuals to go to Creamfields (if you have been you know how hectic transport can be). The driver was very kind and not only arrived early but communicated throughout the whole time. Would definitely recommend.
Angela Baah
Aug 30,2024Great service. Thanks for your help
167-169 Great Portland Street, W1W 5PF, London, GB
https://Busroute.co/
George Craig
Oct 13,2024Driver was on time an very polite