Bike ordered for Christmas. Bike built in no time at all and stored in the workshop to collect closer to Christmas, which was hugely helpful. Build quality is excellent. Staff very helpful and pleasant. Really cannot fault the service.
Giant MTB purchased. Ordered Tuesday delivered Friday, no fuss no hassles, swift communication. The pedals I ordered were not in stock and would delay the delivery, would you like a free upgrade, Yes please. All done and sorted. Great work thanks
Knowledgeable and friendly staff.
Fast delivery Product arrived well packaged. Item bought as a Christmas present based on a recommendation from a mountain biking magazine
Friendly and professional service. Fast delivery.
Excellent, good prices and very fast dispatch and delivery, Thanks
Just collected my new Giant Revolt 0.The bike was assembled ready, with the pedals I ordered, and even the cleats fitted to my new shoes. As soon as I walked in the staff were ready to serve and help, even with a general chit chat about cycling. The Cyclescheme process was straight forward, but remember to read the shops T’s&C’s before ordering a bike on sale, unlike me! Mike sorted me out a good deal. Highly recommended friendly shop and will be recommending them to my cycling friends. Thanks, Steve
Having snapped my quick release skewer on my mountain bike had to go to buyabike for one the staff were very friendly and helpful and polite it worth travelling a few extra miles for great service
Great company to deal with. Second bike I've bought from here. Good comms all the way and fast dispatch. Bike arrived well packaged and as expected.
I visited Buyabike recently as I was interested in an e-bike but didn’t really know what the best options were. I made it clear I wasn’t in a position to purchase straight away, which was accepted without question. I’ve had experience of sales staff turning off immediately when you say that - but not here. The staff were considerate, friendly and took time to explain the various brands, options and made me a recommendation based on my budget. Fantastic experience and I’ll be back to purchase in the future without doubt.
Absolutely fantastic service. Great friendly professional and helpful staff. Delivered in super quick time with constant updates on order status! Thankyou guys! Rod
Brilliant service. They showed stock online, so i rang and checked - nice staff - they had stock, i ordered, through a brilliant online service, then bike was delivered a few days later. Can't fault the service.
Showed stock online at competitive price but nothing came. No stock so cant comment but was refunded quickly
Absolutely love the bike , great service , if I had any queries there was someone to help , brilliant company recommend all day long
Good price, clear communication, prompt delivery, quality product and support.
Can only praise the help I received while choosing my new bike. Nothing was too much trouble when I wanted to test ride a new bike which turned out was slightly too big (I thought I knew best, which I didnt) luckily they had the same in stock but one size smaller which was perfect. Received lots of advice and help. Everyone we dealt with explained everything regarding the 6 week check up etc. My husband is now also looking for his next new bike and we wont hesitate in returning. Thank you Buy a Bike :-)
Great job! Quick, simple, great delivery and cracking price! Thanks guys
Not only was there a fantastic sale discount, but your staff were careful to check by email that I was buying the correct size frame.
Amazing family owned business.
AMGeege
Dec 22,2023An excellent buying experience from start to finish, as an inexperienced buyer, the team helped me find the right bike for my ability, needs and price range. They were also brilliant at sizing and fitting my son for his new bike at the same time. Made plenty of time for us. Collection was on time as agreed and the bike was setup to my requirements and giving great maintainable advice. Overall a brilliant buying experience I didn't expect in the current climate. I will be back in the future for sure.