My car app details and actual warranty coverage was different. So raised complaint through customer care and assistant bhaskar assigned technician to visit. Technician visited as scheduled and inspected car. As per directions provided by technician the mechanic has replaced the hose of ac line and filled up gas. Now cooling is improved. However will monitor the cooling whether it remains for sustainable duration. As earlier also after filling gas the cooling was detoriated
Bought eon from cars24. Had an issue with acceleration pedal. They sent a technician and resolved it immediately.
Buying Car from Cars24 is a great experience, And the service provided is very nice by the Personnels.
Great and fast service got me new bumper with great service
My clutch get spongy 2 days ago i raised complaint to cars24 today Mr. Divyesh came and solve my problem in 15 minit only I m very happy to cars24 warranty service very quick service and good response
Facing cabin noise and engine noise after purchase of 10days , Cars24 team has resolved issue as soon as they can by Prameela Janarapalli
But from my side it’s not a genuine since 10 days no response I have paid inspection charges paid no response
Issue Resolved by team
Issues resolved Vijay patil issue solved very perfectly Best service after sales
very good service provided from cars24 engineer Mr Nilesh kende . im fully satisfied with this person . nice talking with me and my car all issues resolve in same day . my car all features explain me very well . thanks to Mr nilesh Kende specially thanks to nilesh kende and cars24 warranty team .
Good service and great guidance proper inspection
Everything is good, they are helpful in communicating everything well and great support provided.
My issue was resolved by the warranty team.
Good experience Smooth process of exchange of my car
1. Pre-sale service level was not matched post sale. 2. Cars24 failed to get me a Fastag even after 2 months. 3. RC book was issued with a mistake in spelling of owner name and it took over 2 weeks to get it corrected online. A new RC card with correction is still needed and we do not know if Cars24 will get it or we have to pay and apply for a duplicate RC book. Awaiting their response.
Ragavendra Good service on time we are happy & thanks to team
Got the best resolution possible. Mr. Rajesh was very helpful.
This ordeal has been a bad one, first off I didn’t the get the vehicle on promised time and the services promised at the time of booking, and i was asked to do it by myself with help of reimbursement, which was provided later then second, the spare key issue after 30 days of following up or more finally, after so many calls and emails, I got reimbursement for that which was promised on day by Mr. Vikas sangam (car advisor) and Mr. Masood (incharge) who also didn’t explain the breakup and charged extra unexplained 8400 when I specifically said i will pay 3L as down payment and this had 2500rs car spa in which 1 guy washed it with the water from above, which costs not more then 200/300rs not even diesel wash and charged 2500rs these are all the scams happened with me the only person in the end was Mr Daya Shankar, who got my reimbursement completed. Because of that, I am giving two stars or this deserved less than one stars. I wouldn’t recommend cars 24 to anybody.
Good service with polite executive well explained process great experience
Ashley Fynn
Feb 23,2025It was a great experience,the employee was giving excellent information which would be helpful for us and a better car knowledge for future ,the employee was umar