Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
Been with then for years. Very reliable, great customer service and buying new car is like a piece of cake when you deal with paul Atherton. 5 start
Just to say thank you to the salesmen Mark. For getting my car repaired with no hassle. He couldn’t do enough to help. Thanks Mark great service 👍
I had opportunity to deal with Naim Patel, who assisted me to purchase the car. He walk me through with all the details regarding car. Naim even drives me to the post office to help me to purchase tax road. It was a pleasure to deal with him, he is amazing human being who will assist you with buying a car.
We have been dealing with Paul who has been brilliant from start to finish. Even with knowing time is of the essence with a new baby on the way and few hurdles to get the car , he hasn’t been pushy and understood all of our needs. He presented a few options in how We can purchase the car and got it over the line! Thank you very much it’s appreciated
Great customer service, made the experience of getting a new car really easy
An unbelievably smooth process from start to finish. Have had bad experiences with other dealerships in the past but Will from the Wigan branch of Chorley Nissan put those worries to rest. We knew what we wanted, was shown what we could have, got a great deal and at no point was there any hard sell of any product, just a clear explanation of services and products. Car was ready for the time it was agreed it would be, can't think of anything to fault in all honesty and would 100% recommend giving these a look if you're looking for a new car.
Very helpful and courteous.
I went in to down size my current car, Dominic was amazing! He went above and beyond to help me achieve this, he is an asset to your company!
It was a great experience no hard sell and very pleasant and friendly staff.
The whole experience was great thanks to Naim, he is a real asset. His customer care is second to none, along with a superb video of the car and the grand unveiling, which makes you feel special. Thank you once again Naim and of course John, you have both yet again been a pleasure to deal with.
My car went in for a service last week and can I just say they lady that helped me over the phone and in store was excellent her name is lyndsey she was so polite and attentive on helping anyone that walked through.
I bought a 2019 Qashqai (24k miles) from Chorley Wigan. The sale with Paul Atherton was great, exactly what you want in a salesman, very helpful, went above and beyond with no pressure at all. Within the first couple of weeks I noticed the car had some clutch judder and a creaking front offside. Called Chorley Nissan who were helpful and got the car in pretty quickly. The car was with them for about a week for a replacement clutch and a bush on the front offside was lubricated, to resolve the creaking. After this I had a few instances of the emergency brake engaging and engaging the brakes for no reason at all. Road was clear etc, so called Chorley Nissan and the car was booked in again for the brake issue & still had a creaking front offside. No diagnostics or road test could determine the brake issue (which I still have) but this time the garage found a cracked ball joint on the front offside, which was replaced. Not quite sure how the car passed pre delivery inspections/MOT, or why it wasn’t picked up in the first instance. Queried the brake issue with Nissan as to me seems quite dangerous but they weren’t overly interested. Apparently it’s a pretty common issue. Overall I wouldn’t buy another vehicle from Chorley Nissan or Nissan vehicle in general.
I recently purchased a Kia Sportage through Chorley Nissan Blackpool. I dealt with Paul from the beginning who has been nothing short of amazing. I couldn't decide between two different cars; both of which Chorley Nissan had in their forecourt (which was very convenient), and we spent the time comparing the features and test driving to help me make an informed decision. Paul has made the whole process completely painless and I couldn't recommend him and Chorley Nissan Blackpool enough - and I'm in love with my new wheels! A huge thank you to Paul and the team.
Claire has & is being very helpful, in finding me the right Qashqai up to now my experience has been helpful & informative. Here hoping together we find that perfect car. Mr & Mrs Lonsdale 🤞😀
Praise where praise is due !! Chorley Group have got it right. In particular a young man called Sean Warrington who made the whole experience of purchasing a car both pleasurable and straightforward for me. He kept me informed at all stages of the process and was polite and helpful throughout. I have a disability that affects my ability to process information and can sometimes feel overwhelmed, so I told Sean this as soon as we met. He set an appropriate pace and double checked everything with me to ensure I understood what was needed of me and kept me informed via calls and email. I was treated with respect and a friendly and helpful attitude by everyone at Chorley Group and would definitely return to them for any future car purchases. Well done Chorley Group !!!!
I picked up my new Nissan Juke yesterday from Wigan branch. Absolutely delighted with it, my experience with Vijay from start to finish has been amazing, he is not pushy, very polite, professional and really helpful. At no time did I feel pressured to buy ‘extra’s’ he was patient in explaining things, he is a total asset to the company.
Amazing service from start to finish, all the staff were great, massive thank you to Paul Atherton who made purchasing a vehicle so simple and straight forward! Thanks for being so amazing! You deserve a pay rise! ☺️ would highly recommend anyone to buy a car from here
I have just bought a Mini Exclusive from Citroen, Blackburn the experience was perfect . The Salesman outstanding he went the extra mile. Making sure I had full support all the way. Thank you so much Naim
Yes my experience was great Matthew pheasant was the person who helped me get my new motability car early this year and I have only just got on here to give a review! Anyway I am delighted eith my car and appreciate his hard work enabling me to enjoy my time and without the car I wouldn't be able to get about as much as I do! Job well done Matthew! Xxx
Sue
Jun 27,2024Just purchased a Hyundai i10 from Chorley Nissan at Blackpool and it was a no pressure, stress free experience made easy by Dave Gore the salesman who dealt with us. Nothing was too much trouble and everything was explained in a calm easy to understand manner. All aspects of the transaction were dealt with by Dave and we highly recommend this company.