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Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
Reviews 476
Laura Cross
Aug 25,2024We bought a Vauxhall Mokka from the Ormskirk branch earlier this month and can't recommend the staff highly enough. Mark was wonderful, very friendly and knowledgeable and didn't push us into making any decisions. There was a small issue when collecting the car, which was not the sales teams fault, but this was resolved quickly and we were pleased with the service we received. Mark even called a week or so later to check everything was OK. We are very happy with our new car and will most likely be going back for any future purchases.
Charlie Cunningham
Aug 24,2024I recently Bought a Vauxhall Corsa from the Chorley Group Vauxhall garage in Ormskirk. During the process Matthew was a pleasure to deal with. He was very transparent about options and even helped with other factors of purchasing a car which he did not need to.
Jo Ferguson
Aug 22,2024Just want to say Chorley Group Blackpool Peugeot/Citeron have been amazing with me! Sean Black was the salesman who I have dealt with. He got me an amazing deal, helped me with my registration plate and his after care has been exceptional. He even personally put AdBlue in for me today. Nothing has been too much trouble for him, even handling all my worry! Credit where it’s due! If anyone is looking to buy a car I highly recommend them! Sean in particular
Waltdog
Aug 21,2024We recently purchased a new motability car from Chorley Vauxhall in Ormskirk. Matthew couldn't have been anymore helpful and transparent, he was an absolute pleasure to deal with; as were the chorley vauxhaull group in general. Top service
L. Sharpe
Aug 20,2024Fabulous service, can't fault the team at Nissan Chorley Wigan branch, we've been getting our cars from here for 18 years, yesterday our daughter who passed her test early August bought her first car from they - we wouldn't go anywhere else.
Ernest Horsfall
Aug 20,2024Picked up my new MG4 today. Throughout the process Alex, Lee and all at Chorley MG have been superb - friendly, helpful and very accommodating. I couod not have asked for better service and would thoroughly recommend them. Thanks very much All at Chorley MG.
Rumbidzai Charivanda
Aug 17,2024Very happy with the service I was given by Paul, he explained very well 👏 I will definitely recommend him.
LYNNE RATCLIFFE
Aug 17,2024Paul was very helpful, knowledgeable, and friendly. He made me feel at ease and I did not feel under any pressure. A great guy woth a great sense of humour
Rob S
Aug 16,2024I rarely leave reviews, and I've historically had very low expectations of the experience of buying used cars. When looking for a particular colour/model of car I almost passed over Chorley Group (Wigan) expecting the hard sell and to pay a premium over the general market price, but in the name of exploring all my options I went down there and was lucky enough to have the attention of Paul Atherton who completely disarmed my initial misgivings about the experience, and it turned into an exceptionally positive one. There was absolutely no hard sell about any aspect of the car or extras. Paul actually listened and did not push anything on me, accommodated every aspect to the purchase to suit me, and left me feeling I had got a good deal. I am delighted with the car and Paul's attentiveness throughout, even with the courtesy call 2 weeks after purchase. I would truly go back again in future and recommend the Wigan branch, and Paul, to anyone.
Frances Harland
Aug 16,2024Very happy with the service I was given whilst visiting Chorley group Wigan. Initially went in to see what options I had, but after speaking with Paul who patiently went through a lot of options, I found the perfect car for me! Thank you again.
dan
Aug 15,2024Cant recommend KIA Renal enough, Sarah always there to help and goes above and beyond every time, Sarah is an absolute credit to Chorley group, thanks again Sarah .
Dave D
Aug 15,2024Brilliant service, above n beyond by John Taylor. Place my order for X Trail on Motability Scheme. Brought vehicle to me at home to discuss n look round the vehicle, also took on test drive. Fantastic service very knowledgeable about vehicle and the what the trim levels n spec's. Superb highly recommend John and Chorley Nissa.
Mr James Lowe
Aug 13,2024Bought a Kia XCeed from David Gore at Blackpool Kia. David was a pleasure to be served by. He was friendly, informative and went out of his way to help. My 88 year old dad listened to his CD’s in my previous car and the Kia doesn’t have a CD player built in. David spent time looking for a portable CD that would be compatible and sent me the link to purchase it. This works perfect either with Bluetooth or connected to a radio frequency. I would hesitate in recommending him to my friends and family.
Vivien
Aug 11,2024I recently purchased a Nissan Juke from Chorley. Paul helped me through the process from start to finish, he wasn't pushy at all and was patient in explaining the whole process to me. I must say best experience I've had whole making a purchase.
James Fazackerley
Aug 10,2024The whole experience from initial contact to picking up the car, even given a lift from home to the dealership was first class. The sales person, Dave demonstrated complete respect for my requirements with every step of the process fully explained. In my opinion excellent customer focus.
Stacey Pilkington
Aug 08,2024What can i say excellent service from day one. mathew made me feel at ease and understood how hard it was for me with my anxiety, he was patient i would highly recommend.
Amr Haliem
Aug 08,2024I can’t express more about my dissatisfaction with the customer service I have received following my recent car purchase in January 2024. Initially, I had a positive experience that led me to leave a favorable review. However, my satisfaction has drastically changed due to ongoing issue with my vehicle. I have encountered a problem with a loose dashboard, which is a factory issue. Despite reaching out to your customer service team for the past 2-3 months, I have been met with inadequate support and have been informed that I simply need to accept the situation without any resolution. Even saying Iam the one who made it!!!!!!!!! Made a part of the dashboard loose!!!!!!! This lack of accountability and unwillingness to address a legitimate concern is disappointing and does not reflect the level of service I expect from Nissan.
Neil Abraham
Aug 07,2024MY VAUXHALL HAS BEEN BACK FOR WARRANTY WORK TWICE ,AFTER 4 MONTHS STILL AWAITING A PHONE CALL TO SAY HOW ITS GOING, CUSTOMER RELATIONSHIP IS NON EXCISTENT , NOT WHAT YOU EXPECT FROM MAIN DEALERSHIP
Liz Hopkinson
Aug 04,2024My daughter and I bought a car from Chorley Motors at Wigan. Will Lewis was very helpful, knowledgeable and made the process swift and seamless. We are happy with the car and the service we received and will definitely recommend you.
Head Office- Ackhurst Road, PR7 1NN, Chorley, GB
http://www.chorleygroup.co.uk
Sue B (65yrs, 5ft 10", Size 12, UK resident)
Aug 28,2024Very pleasant and helpful staff who made looking for our first electric car a lot easier than we'd anticipated.