Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
Perfect from start to finish. Dealt with David Gore, no pressure sales, he couldn’t have done any more regarding information or trying to find the right car for us. A pleasure doing business with him and we would definitely return. Thanks.
Great service and price. Thanks.
Vijay was a lovely salesman informative easy to get on with and was able to get us the deal we were looking for. Always a pleasure visiting the Chorley branch much better customer services than what we have experienced in other branches local to us which is why we are willing to travel there for our cars
I dealt almost exclusively with Adeel during the purchase of a Citroen Aircross and he was diligent and courteous throughout. I would not hesitate to recommend Chorley Group Blackburn.
It was a great experience of buying a car online, very professional from start to finish, very helpful, always kept in touch to make sure all was ok.
Staff went out of their way to rebook a cancelled service at my convenience- staff on the phone and in store polite professional courteous. Fully explained what would happen and given a rough estimate of how long - contacted directly by branch staff as soon as my car was serviced
Helpful and friendly dealership. I'd like to thank Paul for his help with my purchase, making it really easy and simple. Being able to complete everything either online or over the phone made it better for me. Also free delivery of the vehicle within a 50 mile radius was a bonus!
Friendly, professional and helpful. Paul made the task of buying a car quick and easy. Paul informed us of all add-ons including warranty. We would highly recommend Chorley group Wigan when wanting to buy a new car. Thanks Paul for your help!
Purchased an MG HS, great car but the sat nav has stopped working (and now bluetooth connectivity). Been back to Chorley group Burnley 6 times and it's still not fixed. I have now been waiting a further 2 months with no follow up from the after sales team. The car is under warranty and yet they refuse to replace the console.
My wife and I have just purchased a Kia picanto this morning it was a very nice experience. Thanks to David Gore who guided us though the poses .
Fantastic as was calling as a long way from Dealership Salesman Danny send video and answered all questions
I recently purchased a car from Chorley Group and the experience was fantastic from start to finish. Naim was incredibly helpful and knowledgeable. He patiently answered all my questions and made the entire process smooth and stress-free. Naim's friendly demeanor and professionalism truly stood out. I couldn't be happier with my new car and the excellent service I received. Highly recommend this dealership and Naim for anyone in the market for a new vehicle!
Another great experience purchasing a car from Vauxhall. This time we had the pleasure of Matthew who from the get go was very professional and helpful. We felt he went above and beyond to make sure we understood everything and made everything easy for us, which is what you want when buying a new car. He is a credit to the company. Anyone who is a little unsure go in and speak to the staff they are very polite and will point you in the right direction, Our new family car is amazing to drive and gorgeous to have parked outside our home. Thank you Vauxhall and thank you Matthew it’s been a pleasure meeting you.
As I have been in the motor trade for years and now crossed over to a new profession, I know how I like to be dealt with when buying a vehicle. All the team at Chorley Nissan van centre where friendly and professional and delivered me the best deal I have ever had on a Vehicle. If you need a van with no hassle then this is the plaice to go. Top team all round.
Paul was very helpful when buying the car he talked me through best way to buy the car and making sure it all ready for when I came to pick it up
Just had the pleasure of meeting Mr Ian Haggarty this week after buying a second hand Citroen Aircross from the Chorley Group Blackburn. This deal could not have gone any smoother from start to finish, excellent service from Ian ,100% satisfied customer. Top Man
The whole process of getting my new car was made extremely easy from start to finish. Vijay was a pleasure to deal with and talked me through everything I needed to know and ensured I was kept up to date at each stage of the process.
I paid the reservation fee of £99 on 14 MAY and viewed the vehicle on 15 MAY. After emails, online chats, and physically going into the Chorley Branch, the fee is STILL not back in the account it was paid with. I won't be doing it again.
Vijay was an excellent member of ghr team he made me feel very welcome and comfortable during a destressing time. He coukd not have put more effort in if he tried 10/10
Mr Nigel Feeney
Jul 10,2024Extremley poor service.