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Cruise and Passenger Services Limited

Hosted by David Simmons

4.5 (974 Reviews)

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Reviews 974

4.5

Out of 5.0

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Sarah
Jul 08,2023

Very straight forward and quick, The staff were friendly and helpful.

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Consumer
Jul 08,2023

Used CPS for the first time. Arrived 30/06/23 and returned home 07/07. Very easy and efficient service. Quick and pleasant service from all staff. Minimal walking to and from cruises terminals. Car waiting and ready on return to a different terminal to the one where we dropped it. Car park staff told us of traffic congestion and pointed us to an alternative route. Would be very happy to use again. Thank you.

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Sarah Haden
Jul 08,2023

Very smooth check in, hand over and collection. Super close to the terminals. Staff are friendly and helpful - hassle-free from start to finish.

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Maggie Lewis
Jul 08,2023

Cannot fault the service at all. Booking was easy, a bit more expensive now than previously, but worth every penny. Dropped the car directly outside the P&O terminal for our cruise on the Britannia.No issues whatsoever. The car was in the car park directly outside the terminal waiting for us,and from leaving the terminal to driving away was less than 5 minutes. Will definitely use you again for our next cruise in 2025.

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customer
Jul 08,2023

Fantastic service, staff very professional & efficient. Everything clearly explained.

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Keith Leivers
Jul 08,2023

administration was spot on. staff were pleasant and helpful.

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Andrew W
Jul 08,2023

Another great experience !! Always use CPS, you may pay that little extra, but its worth the re-assurance. Aways professional, no distance to walk at either end of the journey. Perfect.

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Lisa Griffiths
Jul 08,2023

Very smooth and easy process both booking in and collecting the car. Everything was clearly marked and staff were available to direct,

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Customer
Jul 08,2023

I is nice to know when you get off ship your car will be there

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Andy
Jul 08,2023

Just came back from a cruise and parked my car with cps arriving there and parking.g is so easy the staff are very helpful, and on returning it took literally 10 minutes to collect my key and find the car. I'll definitely be using them again and would recommend them to anyone thank you

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Jules
Jul 08,2023

Fabulous efficient Service. Dropped car off at Dock we were departing from. Car was moved for us to returning dock. No problems. So easy & convenient. Bonus it was all included in our cruise price.

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peter
Jul 08,2023

Having used other parking providers at the Port of Southampton, I was slightly uncomfortable at the prospect of leaving my car keys with CPS for this particular cruise. However, I need not have been concerned. Everything worked very well indeed from start to finish. A seamless service for parking at Southampton Cruise Terminal.

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Emma
Jul 07,2023

So straightforward. We sailed with Britannia on 30th June and booked via P&O. The CPS parking is right outside the terminal and our car was quickly booked in and photographed and we were given a trolley for our luggage, then it was just a case of crossing the road to hand the cases over to the shore team. On return today, the car had been moved to Britannia's return terminal at Mayflower ready for collection - again, directly opposite the terminal exit, so ideal when having to shift luggage yourself. I have some mobility issues so not having to walk far was brilliant. Highly recommend.

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Gillian Charalambous
Jul 07,2023

Excellent experience very good service organised and quick, just what you need !

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Linda Canning
Jul 07,2023

Simple. Pulled into the cruise terminal, the car was photographed, I handed over the key in exchange for a card for collection and it was driven away. On arrival, we went to the key collection cabin, picked up out key and found our car in the car park as directed. I was impressed as first time on a cruise and using CPS. I wish the motorway journey back was even half as good. Thanks to all the smiley CPS staff.

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P Wilkinson
Jul 07,2023

Staff directed us to where they would take the car off us. Informed us of their procedure for parking. They took all the necessary photo's of our car before hand over. There was a short walk to board the ship. Pick up was easy and the car was in the same condition as we left it. The seagulls must have had their week off that week.

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Elaine Hunter
Jul 07,2023

Nice quick service very pleasant staff

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Claire Kendall
Jul 07,2023

easy to book ,friendly staff,faultless sevice

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Stephen Weaver
Jul 07,2023

Absolutley the best service available. The only trouble is actually securing a booking. Long waits on the telephone only to be told "complementary booking only" and "situation unlikely to change". Kept looking on a day-to-day basis and, eventually, noticed that limited booking was available.

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DW
Jul 07,2023

I’ve cruised before but never used this service, so I was a little apprehensive when turning up. How wrong I was to be nervous the process of leaving AND picking up the car after the holiday was seamless and so easy. This is the only way I’ll do it from now on. Absolutely recommend

03450713939 [email protected]

Pilgrim House, Canute Road, SO143FJ, Southampton, GB

http://cruiseparking.co.uk

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