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Cruise and Passenger Services Limited

Hosted by David Simmons

4.5 (974 Reviews)

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Reviews 974

4.5

Out of 5.0

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Sharon Glasspool
Jul 07,2023

Easy process from start to finish & staff were very friendly.

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Adrian Russell
Jul 07,2023

Parking process easy to follow. Car taken to a secure carpark on you entry, seamless process to collect car from carpark. Will be using again.

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Rachel Yeomans
Jul 07,2023

seamless, very impressed

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Ric Staniforth
Jul 07,2023

Very easy to navigate the web page and make the booking. On arrival at the port we were a little unclear about the precise location for us to check into the queuing system, but help from one of the port parking staff explained where we need to be. On disembarking at the end of the cruise, good signposting and plenty of support staff made it very easy to get to my car and start off for home.

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Sam Hann
Jul 07,2023

It was a no fuss parking. It was easy to book a space on line, to park and to collect my car on return.

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Mr Ley
Jul 07,2023

Another faultless stay at CPS. Prices have gone up significantly but as we always go for complimentary parking from P&O it's not such an issue. It's so easy to just drive up, sit in the car while they photograph all round and hand over the keys. Upon return the car is ready to collect very near the exit.

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Hellsbells12
Jul 07,2023

Simple, stress free and professional. We pulled up in front of the cruise terminal, the car was photographed, we were given a card for collection and it was driven away. Upon arrival, we went to the key collection cabin, picked up out key and found our car in the car park as directed. No hold ups, no queuing, no fuss - fantastic!

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Paul Coburn
Jul 07,2023

efficient and well organised. very quick and smooth with no waiting.

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No
Jul 07,2023

Absolutely disgusting. We are both disabled. CPS were told well in advance that we had Blue Badges. We had to walk 1mile to get onto our ship Britannia, on 30th June. I was exhausted & in great pain. We were repeatedly told we would be dropped off very near the gangplank. NOBODY told us it was a huge long walk. Same on return Friday 7th July. Directions to CPS was very poor & another long walk. No one to assist us. No one to ask until we joined the wrong queue because of no directions to CPS outside. Had to stop a porter & asked for help. HE was wonderful. More than be said for CPS people. Absolutely disgraceful treatment of a war disabled pensioner & his disabled wife.

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Icemangooner
Jul 07,2023

We went on a P&O cruise and made use of CPS services. Glad we did! Upon arrival, we were checked in by a member of the CPS staff and our car was driven off to be parked securely. We returned a week later. Followed the signs to the CPS office, approximately 200 yds from terminal exit. Handed over my QR receipt and was advised where my car was parked. Five minutes later we were loaded and on our way home! Definitely worth the expense knowing my car was secured safely and was there ready and waiting for us, even though we arrived at a different terminal!! Fantastic!!

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Metrastock (Weymouth) Ltd
Jul 07,2023

We use CPS several times a year. Their service is professional and they have friendly staff who are always very helpful. I can recommend this company when cruising from Southampton.

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Philip Gretton
Jul 07,2023

Brilliant service drop off and 6 star pick up, on return picked up car first line 4 cars from exit. First class.

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Raymond Chapman
Jul 07,2023

Firstly the service once contact was made and the whole process was first rate and would have been a 5* review. However problems with the website, which when we signed in with our reference told us the 'car park was full'!! and difficulties with then making contact by telephone have led to the 3* review. Once contact made - perfect.

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Margaret Moorhead
Jul 07,2023

Absolutely excellent service always. Have used CPS for years!

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Karina Palmer
Jul 07,2023

Very organised, great communication, seamless service

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Amanda Reeder
Jul 07,2023

Very good service.We always use this company. They are super efficient, lots of staff at the port, so the service is quick. Very smooth drop off and pick up

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Christine Thomas
Jul 07,2023

Perfect easy to use service. Staff extremely informative, friendly and helpful. The best way to start your holiday.

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Nick Griffin
Jul 07,2023

Was a little concerned as had not used CPS previously nor had we cruised from Southampton. The service was faultless and very straightforward both upon entry and exit. Would definitely use again and would highly recommend to others.

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Kate
Jul 07,2023

An added bonus to my cruise, drop car and walk straight to the cruise terminal. Would definitely use again.

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Sharon Webster
Jul 07,2023

Excellent service upon arrival and departure… no complaints!

03450713939 [email protected]

Pilgrim House, Canute Road, SO143FJ, Southampton, GB

http://cruiseparking.co.uk

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