Easy to complete .
Kelsey is awesome. She is caring friendly, efficient, and vey experienced. Very good price and valuable perks.
Very easy to book, had to take advantage of the many perks!
Vivian Ward did an amazing job helping me choose the right cabin and was very pleasant to chat with.
I am expressing my sincere appreciation to Carla Olson. She has exceptional customer service. She patiently answered all my cruise-related questions when I booked eight (8) cabins for me and my family on the Oasis of the Seas 2024 Western Mediterranean Cruise. She is friendly, knowledgeable, and professional. Carla has to be cloned!!! I would suggest your business to anyone who might want a cruise!
I have been cruising for several years now and love every one of the cruises. Most always book by using cruises.com. The option of booking without having to pay a lot down was the initial reason I started going with Cruises.com. The customer services and following experiences is the reason I keep coming back. My last cruise was Jan 2023. One week before our departure date, the lady that was to cruise backed out. I called Cruises. Com and they worked diligently to get everything changed to someone else. They were great and my cruise went off without a hitch!!!!
Cruises helped me to book an amazing family vacation for a great price!
Agent took her time to call me back and explain everything to me
Ms.Kanya is a very helpful and patient cruises agent, she helped me to making decision to book this Alaska cruise, from now on Kanya will be my cruises advisor, thank you very much Kenya
Great travel agent! She was very helpful, thorough and pleasant.
Cruises.com mis-represented an excursion. Immediately upon discover of what was provided, I canceled the excursion and they refused to refund the $400. BEWARE.
Lauren was very professional,knowledgeable and helpful.It was a smooth experienced with cruises.com and we will surely going to continue using this company/agency.
This was our first cruise. Everything was first rate. People were so friendly and helpful, Elizabeth at the 4th floor Meridian restaurant was especially helpful. Met us at the entrance and made sure we had a great time
Maria was very professional and also Manuel. It is a testament to both of these individuals that I chose Cruise.com for my booking. They should be commended for doing a magnificent job
Calling in for the agent you booked with is difficult, calling in Getting a new agent that are often rude and rush you off phone is extremely frustrating.
MCTARNAHAN AMIE the agent who attended to me was excellent. Kind, knowledgeable, courteous, and patient. Very attentive and professional.
Greg Campbell was very helpful and from now on I book every cruise trough him. He explained everything into detail. I have been using cruises.com for a long time but I never experienced this expertise. Thanks Greg !!
The agent Mary was amazing, helpful and very professional.
On a recent Holland America trans Atlantic cruise we were in room 4066 above the BB KING LOUNGE. Avoid this area if you want to get some sleep. No help from the cruise line.
JIM
Aug 31,2023Booking was very easy