Tim was very Helpful as we needed an urgent damp survey due to a house buy. He responded very quickly and coherently explaining the process and the potential outcomes and he got back to us as soon as the survey been carried out - gave us an update which allowed us to go ahead with buying the property we were after and putting our minds at peace. In my opinion the only independent survey that we have had done in the whole house buying process that was worth spending any money on - extremely big thank you Tim and his team for all the diligent comprehensive advice support and work.
Matt (south west area) was extremely knowledgeable, friendly and thorough. He took the time to make sure I understood his findings and the options I had available to me to rectify issues. The price was very competitive versus other companies I looked at, and was precisely as agreed beforehand with no surprises. I would not hesitate to recommend him to anyone needing a damp survey.
Scott is clearly and expert in what he does and I would 100% recommend damp detectives.
Scott was no fuss during the appointment and professional both before and after. I needed an impartial opinion on the damp issues in the house and now have the confidence to get them resolved efficiently at the first time of asking.
Scott conducted a thorough damp survey of the whole house. The photos showed in great detail where the problems are we and we are now making a plan to resolve them.
Scott is great. Thorough, professional, and very knowledgeable. I wouldn't hesitate to recommend them to others. Also he was very considerate and friendly, which helped it all be less stressful.
Richard arrived promptly and was very helpful. He explained thoroughly and simply why we were experiencing condensation issues and gave us a thorough list of remedial action we could take. My wife and I would certainly recommend him and Damp Detectives.
Tim & Andy were extremely helpful. They thoroughly inspected the building and explained all of their findings and what remedial actions needed to be taken. Their report was also very thorough and provided helpful advice on the products required to address the problems. They went out of their way to fit me in at very short notice.
Scott from Damp Detectives did an excellent job - thorough investigation, clear explanations and practical recommendations. Communication was clear and helpful. I definitely recommend!
Arrived on time, was efficient and very helpful.
Scott came and did a damp survey of our house, he took his time to go around the house and clearly identify the problem areas and the causes for the damp. He then gave us a thorough explanation of what was wrong and recommended ways we could fix the problems which we have already started to implement. Thank you Scott.
Scott kept us informed about our appointment, turned up on day agreed, and conducted a survey cleanly and efficiently. He took time to report back his observations, problems and suggestions. Friendly and efficient.
I was struggling to find someone in my area that I felt I could trust to give me an honest damp report, rather than someone just looking to carry out expensive unnecessary work. I had already just turned down a cheaper surveyor but as soon as I spoke to Scott, I knew I could trust his honest professional opinion.
Dealt with Robert. Great comms from the start and conducted a survey quickly. Returned report within a day and gave good recommendations for remedial actions to control damps issues. Totally independent so didn't recommend specific equipment or tradespeople. Great service for me as a landlord. Thank you.
Paul Ennis arrived a bit late as it was getting dark. Having carried out the survey he promised the report the following week. It took nearly four. He had promised that we could cal us any time if we had queries. Then we paid him. The report finally did arrive in December. I asked about a humidifier. He refused to reply peroperly. We only booked damp detectives as they claimed to be experts, but the moment we asked a technical question I was told to do the research myself. Hardly the reason you pay an expert for in the first place. We were extremely disappointed with the service and failure to live up to what was promised, even if only verbally. I would never reccommend this company to anybody!
Thorough and professional service which put our minds at ease. Went beyond our expectations. Would highly recommend.
Scott was exceptionally thorough and clearly knows his stuff. Within a couple of hours, he was able to give a full assessment of my property, allowing me to speak to trades to get the correct work carried out. He was flexible and able to squeeze in our appointment, and his communication is great. Would have no hesitation in recommending him.
I used Scott from Damp Detectives to do a damp assessment of our recently purchased flat. He was prompt, efficient, polite, thorough and seemed very knowledgeable. I'll be taking his advice regarding the damp in our home, and would recommend him to anyone!
Scott was thorough, knowledgeable, honest, personable and transparent about the way he works. He produced a report ahead of time which was exhaustive. Wish we had found him years ago. 100% recommend.
Bill Leuty
Mar 10,2023Thomas was extremely thorough. He explained everything he was doing and left no stone unturned when trying to find the issues causing the damp. He highlighted a number of places there were problems and exactly what we should do to fix them. Very professional, courteous and friendly too!