Really happy with the advice given from Jamie. He really knows what he is talking about, totally impartial and answers all your questions with good recommendations to rectify the issues with damp that our property suffers with. So now I have a report to show builders what needs fixing and not just throwing money at the wrong things all the time. Would definitely recommend.
Denise and David were very thorough in their survey and gave great recommendations. They really explained everything to us and we feel reassured and more confident about how to fix the issues going forward. Highly recommend.
With his knowledge and expertise Jamie provides an excellent service. It is so reassuring to know exactly why there is a damp problem and what needs to be done. I thoroughly recommend them.
VERY HELPFUL AND CONSTRUCTIVE
Jonathan Young, our surveyor was really professional and explained the problems he found very clearly. We were very pleased with the survey and Jonathan told us how to remedy our situation without involving us in unnecessary expense. We would definitely recommend Damp Detectives.
Nigel, did an amazing job of resolving the Mould issue within the loft of our Property, as well as being extremely thorough and professional, I would definitely recommend him to anyone.
Many thanks to Damp Detectives in particular Jonathan Young. After a visit from him yesterday we are feeling a great deal better about our house that we moved into only 4 months ago. He has a wealth of knowledge and experience relating to damp & mould issues, which is complimented by his architectural knowledge. We feel very reassured as to the way forward and confident we can resolve all of the issues we have identified. I would absolutely recommend Jonathan Young and the Damp Detective company.
Jamie made a very thorough and in depth survey and was very knowledgable about causes of damp and possible solutions I could use. I was very impressed with the way the survey was carried out and also the usefulness of the finished report. Would recommend.,
Paul was very helpful and honest, would 100% recommend
Scott was really thorough and gave us very detailed information about sources of damp as well as advice on how to remedy it. We had previously received conflicting info from a separate ‘free’ report which was just trying to sell stuff, so definitely worth having an independent report like this for reliable guidance.
They were quick to respond to my initial enquiry, then carried out the survey really promptly, then explained the issues on the phone which was really useful, ahead of receiving the report. The report has recommendations for builders to fix the issues which is useful too, to ensure the correct repairs are done.
Tim promptly answered my enquiry and scheduled a date for the survey. He took time to explain verbally what he had found as he was conducting the survey - gave actions that he recommended be undertaken and followed up with a report
Derek Carmichael was easy to communicate with, came on schedule, assessed our damp problem and supplied a detailed and useful report within a week.
Their website said fill in form for contact within 24 hours, within minutes Evie Howard emailed me asking for supplementary details so I sent her the details requested and 72 hours later not heard a thing......if they're not interested in helping then common courtesy would be to say so rather than ignoring my enquiry.
Jonathan at Damp Detectives was thorough and personable. We’ve had damp issues for a while, and he explained them in easy-to-understand terminology, and suggested valuable remedial action. I have no hesitation in recommending.
Thank goodness for Damp Detectives! Hurrah, an independent set of specialists who aren't trying to sell you a solution and therefore you get an honest opinion. Scott was super. He was extremely responsive initially and in the weeks following the survey. He was willing to talk on the phone as well as exchange emails in response to any queries I had. Scott carried out a thorough investigation during his visit and then was able to relay the issues causing my damp in easy to understand language! He was a real pleasure and clearly very knowledgeable in his field. I couldn't recommend these guys highly enough.
Paul was brilliant throughout the process. I’d had a few building companies around who all told me that I had major damp issues and needed extensive treatment and tried to sell me very expensive treatments. I thought as a last throw of the dice i’d contact damp detectives and I’m so glad I did as Paul gave a thorough and honest assessment and confirmed that I didn’t have major damp issues and that only minor treatments were needed to resolve the issues. Thank you Paul.
Had a really great experience with Damp Detectives, I've been looking for a company as good as this for a while. Paul's service from beginning to end was first class. I have been saved from unnecessary and costly damp proof work with some remedial repairs recommended. I will be recommending their services to friends with great pleasure.
We are in the process of buying a property and were advised by our surveyor to get an independent damp survey conducted. Damp detectives were brilliant. We dealt with Tim who was really friendly, knowledgeable and quick at responding to our query. He contacted us following the survey to highlight the main points and we were happy to find out the issue identified was moisture not damp. Tim did find more than our house surveyor did but this was actually a good thing as he explained how these issues could be managed easily and put our minds at rest. The written report was very clear and the photos provided helped a lot. Overall great experience and Tim made the whole process swift and easy. Thanks Tim!
Stuart Ross
Feb 04,2024Jonathan Young attended and carried out a level 1 survey. Excellent services, very informative, explained everything, had time for all our questions, never felt like he was rushing through. Suggested several solutions to our damp problems, explained in detail the issues. Thoroughly recommend