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Reviews 539
Brandith casey
Feb 20,2025We used thier protection plan on both my husband's car and mine and my mechanic stated they were extremely easy to deal with and covered alot more then other companies we love them
customer
Feb 20,2025Eli is very nice, very easy to deal and with. I would say for sure I’d let you work in my company 110% Eli, you keep working the business like as if it’s your own. Thank you again, Vito
Cami Philip
Feb 20,2025Ashley is Amazing, she was awesome to help me make changes I needed for my account. She is definitely above and beyond with her excellent service. Thank you so kindly, Cami Philip
Vito
Feb 20,2025Stay far away from all of these company They upsell you upon checkout without sending the contract Then make up stories that they did
Donald Lemmo
Feb 19,2025easy to understand and very knowledgeable of products and very professional
Dan Silver
Feb 18,2025Customer service was amazing. You representative was extremely clear and concise. He was helpful and insightful and was good at checking on other alternatives for me.
Aja Simpson
Feb 18,2025Matthew K. was patient with me and he answered the questions I had at the moment. I was comfortable talking to him and after speaking with a few other companies Empire won my business thank you Matthew for helping me cover my vehicle 😊
Jase
Feb 16,2025They sold me a plan that they could never actually deliver as I live in California. $100 a month for a no deductible, no limit maintenance AND mechanical breakdown insurance sounded great, that's why I bought what I bought. When I finally received the booklet on my coverage it stated ONLY 40% Coverage
Bobby
Feb 15,2025Had a great experience Jason Collin’s was excellent in explaining everything and was very knowledgeable and so polite and helpful and was able to get me signed up for the policy I wanted great customer service thank you so much for your hard work
paul caley sr
Feb 15,2025They called back the same day and were able to make the numbers work better for me. Gave me more then i was expecting. Very polite and understanding.
Pearlie Hood Pearsey
Feb 14,2025it was very good experience with team member at liberty Shea
Tony Caggiano
Feb 14,2025My sales rep Steven Rogers was awesome. He was straight up and honest from the beginning answered all my questions and told me everything I needed to know. Made me feel very confident and comfortable purchasing this for my new car purchases for both my car and my wife's car.
Bonnie Sterrette
Feb 13,2025This is my first time dealing with this company so I'm not sure how's everything going
Timothy Kurtz
Feb 13,2025The sales Representative was very Polite and knowledgeable. He did a great job of presenting the warranty plan.
James Dang
Feb 13,2025Wrong informations were given. Have to cancel the policy right away after receiving the package in the mail.
Jacob Cantu
Feb 12,2025Michael answers all my questions. Helped me with my purchase of a plan and explained it all to Me
Moulay
Feb 12,2025Very helpful and professional
Ebony Butler
Feb 12,2025His customer service was awesome he answered ever question I had with confidence great person he is.
Yulonda
Feb 12,2025THIS IS A SCAM & BAD CUSTOMER SVC! I DID EVERYTHING REQUIRED BUT THEY REFUSE TO HONOR IT! FOR PAST 2 MONTHS IVE BEEN GIVEN EVERY EXCUSE ON WHY THEY WONT HONOR BUT YET KEPT TAKING MY MONEY!! EMPIRE SHOULD BE ASHAMED ON HOW THEY TREAT THEIR CUSTOMERS!!
8 The Green Suite # 11230 , 19901, Dover, US
http://empireautoprotect.com
Shegotit
Feb 21,2025He was very knowledgeable and definitely quickly helped me to get a resolution.