Eli was very helpful and nice. Quick and easy sign up process.
Mike was very helpfully making this an easy process to sign up and didn't try to pressure me into making any deals or to sign up. He was knowledgeable and got straight to the point. He deserves a raise for his hard work and dedication to his job. Thank you Mike.
Marcus answered all my questions and was knowledgeable about the plan I needed. Helped get the best plan that fitted my needs
He was very nice! Broke everything down and took his time with helping me understand! Answering all questions for me.
Very good customer service
My representative was very patient and answered all my questions
Empire Auto Protect has lived up to every promise. No hidden fees, no surprises—just great service. They covered a significant repair for me recently, and the whole process was straightforward and transparent. I’m so glad I chose them for my extended warranty, and I’ll continue to trust them with my vehicle protection needs.
My Jeep Grand Cherokee was having fuel injector issues, which were causing poor acceleration and rough idling. Empire Auto Protect stepped in and made the whole repair process effortless. They covered the cost of replacing the fuel injectors, and my Jeep is running perfectly again. Great coverage, great service. I will continue to use them for all my future car warranty needs.
I've had my policy with Empire Auto Protect for over a year now. They've consistently covered my claims without any issues. It's comforting to know I have reliable protection.
Had a serious power steering failure with my 2020 Dodge Charger, and I was worried about the high cost of repairs. Empire Auto Protect made it easy, they covered the entire repair cost and got the car back to me within days. The steering is smooth once again, and I’m incredibly grateful for their efficient service. I’ll definitely recommend Empire Auto Protect to others.
Mr.Eric was very polite made sure he explained the policies the do’s and dont’s What’s the policy covers your monthly payments how you’re eligible for rentals towing he explained everything perfectly clear. He’s one of your best salesman. What?
Clear communication With everything I wanted Great sales team
It was a good experience
My name is Tyaisha Norris and I highly recommend Empire Auto Protection! Alex really took care of me. I purchased my plan with Empire a little over a year now and I just filed my first claim. I ran into an issue with the warranty company, became discouraged thinking they wouldn’t cover my repair, but Alex to the rescue! He assured me that he would take care of me and get my claim approved and he did just that! I really appreciate Empire for their great customer service!!! Regardless of what the negative reviews say, Empire Auto Protect is a great company that is true to their words!!!
Customer service representative we very nice, knowledgeable of his work, very professional
He was very helpful
Great customer service and great explaining the plan and giving the best rates and options.
My agent was super helpful to the point and very professional Super nice I would recommend him
Awesome representative very knowledgeable, helpful and patient. I appreciate him.
dwms
Jan 24,2025Ever felt the universe alignment in your favor? As a result of effort and expertise from a person connected by way of voice over the air answering to: Jason. With the perfect product, I've just gone through near a dozen offers giving up on this last try, but getting an overawesomelywhelming; SURPRISE. From the few brief moments of conversation with J, he above and beyond my expectation single handedly delivered, proving me, EAP's beyond, Beyond business as usual syndrome. Well done 👍🏿 Thks, J.‼️