First time we used this service - quick response very polite driver and good value for money- will definitely use again
Booked from a specific place , was phoned by driver to ask where are you. I responded where I booked taxi from. Driver zip am in bus stop. Me no bus stop here. Realised he was 50m up road on other side. If he apologised that he was not at booking place and informed me he was farther away fine. But it was as if it was my fault.
Pre booked cab for my parents and opted for card payment a day or 2 before my dads (83) and daughters (14) shared birthday party. Cab arrived approx 30 mins late and threw everything out as had table booked for meal etc. Parents both in their 80’s got really stressed about where the cab was etc. When you Pre book I hoped that at least your cab would arrive on time, particularly at a quieter time of the day.
Driver very pleasant and car clean, brilliant thanks
I booked the taxi at 9.30 and came 10 min later . At 9.20 I received a text SMS saying that the driver was on his way but actually took him 20 min . I missed my train to the airport. And on top of that when he gave me the change asked me if I wanted the 10 p which I said no thanks, but not intention at all.
Good service with a good price
Polite and on time 👍
Very prompt service excellent communication and polite telephone operator Made a change to have a calm journey in a taxi with the driver actually sticking to speed limit!!! Thanks MUKESH
Booked through the app, says your taxi has arrived, never turned up, tried to call driver No answer, Waste of time.
Best taxi driver I've ever had. Had tgf bros dad and drove smooth as fck playing raving music we loved honestly made my day wasn't expecting this from a taxi service. Give this man a raise 😂😂😂😂
Booked a taxi at 3:45pm hour before driver came 4pm. Always late and never again ;)
Drivers seem to be shortchanging lately. Soon adds up if you use taxis frequently
My driver was nick pleasure to ride with him
Very efficient good service, pleasant drivers.
Cannot fault this company especially the drivers they always friendly and polite and dont overcharge
So frustrating when you pre book a taxi and doesn't arrive on time, would be professional if the app replies saying unable to book your requested time Rang to check where my taxi was to be told by female receptionist it was 4 mins away, 10 mins later still not arrived. When I phone they say it will be at least another 10 mins as no driver booked. Why Lie. They do this a lot
Journey to Bham airport by Mohammed, who was bright & cheery throughout. Pick up on time, checked our return journey with Shell (office), who then sent a confirmation email. Use these guys all the time. Thanks again for your service. Jenny L
Very good service, driver very polite, reasonable price & on time. Will use definitely again
Good service just a little late
Jack Roberts
Dec 16,2019Phoned for a taxi got told it would be 5 minutes. Phoned again after 10 minutes got told it would be 5 minutes. Spoke to the driver 10 minutes later got told it would be 5 minutes. 15 minutes later the taxi came after speaking to the driver. I the asked to speak to a manager as I waited way to long as I needed to be home. Got cut off 3 times. They said they would take my number and get the name her to phone me back and still nothing. Shocking service tbh on both the call office and taxi driver.