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Reviews 706
Michael Batty
Jan 17,2025good service all round and once activated vey timely
Zannatul Ferdous
Jan 17,2025After weeks of trying to resolve an issue with accessing my online residents portal, and emails back and forth - Genavieve was helpful in aiding me to access my account - thank you.
Mike Wilmot
Jan 17,2025After making a stupid over payment by mistake, I can happily say that everyone I spoke and emailed with at Haus were very helpful and considerate. In particular the women I initially spoke with and had the most communication, Sameerah, could not have done more to rectify the situation I found myself in.
Clive Pavely
Jan 16,2025speedy service
Rita Oshodi
Jan 16,2025HAUS is easily accessible both by phone or via the portal :a massive change The gentleman l spoke to on my first contact was passionate and reassuring and this gave me peace that help was on the way. The piece of work he did for me shows dedication,passionate ,professionalism and attention to details
Mary Nahikian
Jan 16,2025Very prompt email responses via Haus app. Issue was resolved within a few weeks as a contractor was sent out to inspect my property. Both parties are in agreement that the issue is manageable from my end but thought it best to report it.
Miss. Lucy Smith
Jan 15,2025Kholelwa Tshomi was great to deal with in property. portfolio management. I am really grateful for Kholewa's assistance, she was very helpful and efficient.
Felix
Jan 15,2025Brenton quickly responded and made the required safety request possible and well organised (I am overseas). Much appreciated.
John H
Jan 15,2025Shakeel Davis of Credit Control Department is been very helpful and looking forward to work with him in the future ahead. Keep up with the good job. All the best Shakeel. From Jalal
Helena
Jan 15,2025Been dealing with Brenton on some of the properties that we manage. Good experience.
Biliana
Jan 15,2025Despite taking over a long and tricky legacy from our previous property managers, Anne and Josh have been nothing but hard-working, responsive and graciously patient with our long list of issues and on occasion - impatience. They seem to be a good and efficient team - thank you both for your hard work, I am actively recommending Haus on the back of my experience of working with you.
Customer
Jan 15,2025Fantastic service from the team at Haus! Super responsive & very efficient!
S Morar
Jan 15,2025I had to call Haus Block Management several times, and left several message with no joy... which was frustrating and annoying, but thankfully Mereyke picked up my call today and she was lovely and put me at ease and all payments have been sorted. Thank you Mereyke.
Eughenia Loktionova
Jan 14,2025great company - responds to service issues/requests promptly. Felicia was very helpful and knowledgeable.
Customer
Jan 14,2025Recently aquired RTM and signed with Haus to manage our mixed-use development. Going through a turbulent period of getting hold of the estate. Want to commend on the work of Laurien Hall, who has helped us arrange building insurance. She has been super reactive in communication and very effective. Another shout out goes to Delena Minott, who has made substantial progress in sorting out various maintenance issues in the building which have been long overlooked by the previous manager.
customer
Jan 14,2025I would like to highlight my appreciation for the efforts HAUS Block Management Health and Safety Team went to ensure the flats in our block met the stringent requirements required for fire safety. It was not easy to arrange inspection of the front doors of 36 leaseholders, but the team were able to gain the appropriate access and highlight the defects that leaseholders then needed to action. In particular, Brenton Steenkamp patience and persistence meant a difficult task was undertaken effectively and efficiently. Well done all round.
Paul Cavendish
Jan 14,2025I reported a ridge tile that was displaced by strong winds at the start of January. The tile was reset within two weeks of reporting the issue to Sebastian.
Christianlittlewood
Jan 13,2025Brenton Steenkamp has so far have been helpful and responded to emails
Marcus Neale
Jan 13,2025Thanks Haus, Dilber, Laurien, Kazumi, another year of great service!
Hardika McWilliams
Jan 17,2025Very efficient service received from Haus administration - Ms Genavaive Williams. My query was quickly dealt with.