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Reviews 226
Stephanie Collier
Nov 22,2020I have just had work carried out at my home in York by Herbert Todds and it was a top class experience from beginning to end..I would highly recommend them….. where do I begin!! Mel the designer and project manager at Herbert Todd has managed the entire project from start to finish initially helping me decide the style and layout for my new kitchen and room adjacent to the kitchen and the attention to detail has been second to none!! It’s quite daunting when you get your kitchen done along with other rooms etc..... not when you have Mel at the hub of the team! Mel, John and Shaun ( the kitchen fitters and decorators ) all worked harmoniously together to create my dream kitchen and if there was a slight issue within hours it would be rectified to perfection! It made life so much easier having one team do everything rather than different tradesmen coming in and out to fit their work schedule rather than fit in with my schedule and it is this aspect that made the job run smoothly in my opinion. I stayed in Whitby and took a break as I knew the project management was in the capable hands of Mel who coordinated everything efficiently.The quality of the kitchen units and appliances are of high quality and that is why I wouldn’t go anywhere else but Herbert Todds for my goods. It genuinely took the headache out of the whole process as it can be overwhelming to get a reliable team together in all the different areas required when renovating a house. I’m even planning to have my bathroom and upstairs rooms done very soon. Well done Mel and her professional friendly team I love my classy new kitchen see you again soon!! Stephanie Collier
D.
Nov 22,2020I recently bought a NEFF oven from Herbert Todd,I can’t recommend them highly enough. Due to COVID everything was done over the phone,they answered when I called and phoned me when they said they would. Their engineer arrived as arranged,swapped oven the ovens and took the old one with him. I’ll definitely buy from them again.
Denise
Nov 18,2020Strange how all the reviews say cheaper than elsewhere. I had a Mira sport shower fitted by two men who neither offered to take off shoes and just raced up stairs before I could say anything and no masks. They checked my shower and said though it’s only 3 years old it would cost as much to repair as get a new one. The next time they returned my Wife asked them to put masks on which they did. They were 30 minutes tops. They were taking the old shower away and I stopped them. They looked shocked. My eldest Son asked me to keep it as his shower needed replacing and I told him it would cost a fortune but he insisted. That weekend he replaced the thermostat cleaned it fitted it and has a perfect working shower for a few quid. While I receive an un itemised bill for £410 before vat pushed it up to almost £500. I had looked on line and checked numerous suppliers and the going price of the Mira sport is £200. So I’ve been charged £210 for 30 minutes work. This is scandalous. Never mind the fact my son fixed the shower in n9 time at all. I know who to ask next time I have a shower problem and it won’t be Herbert Todd.
Ms Deborah Dickinson
Nov 11,2020Very good and efficient service.
Happy Customer
Nov 07,2020Great service and the advantages of purchasing from a local independent company!
Sarah
Nov 02,2020Great customer service , competitively priced - with a freezer purchase significantly cheaper than other places , and delivery at times to suit you.
DAVID J CLARKE
Oct 28,2020From start to finish the purchase of our new Montpelier dishwasher was so easy with helpful staff and efficient delivery . I would recommend people to use Herbert Todd & Son anytime
Christopher Taylor
Oct 24,2020Great service
Alysanne Byrne
Oct 20,2020The service has been excellent, much better than using a purely online company. Someone always answers the phone quickly, and we were able to pop into the shop to have a look at something. Also the people who did the deliveries were much friendlier than usual.
John
Oct 17,2020Order fridge with 3-5 days for delivery only to find it was out of stock and discontinued.
Dear Dr Linton
Oct 16,2020Prompt and friendly service and such good installation team that I hardly knew they had been and gone. Which is why I will continue to buy my appliances from Herbert Todd as I have for 20 yes
Maureen Lickard
Oct 06,2020Cooker blew un Sunday. Chose a new one Monday. Delivered Tuesday. What more can I Say. Helpful friendly service in the Showroom by John who sorted out for us what we needed. Delivered by two very friendly delivery people. Always go to Herbert Todd they can't be beaten for courtesy, quality and service
P LUND
Oct 05,2020Fast service very friendly and easy to sort out. Stress free shopping.
Peter Priestley
Oct 02,2020Great service and very helpful, delivery was driver was excellent.
ben
Sep 23,2020Cheaper and better service than elsewhere. Got my washing machine £50 cheaper than a well known online retailer with two vowels in the name and got it the same day. Will definitely use them again.
ianpop
Sep 15,2020It was annoying that the website allowed me to order click-and-collect from Acomb even though that branch is not open at the moment. I only found out when I turned up there.
Anne
Aug 25,2020The telephone order for an electric Beko free standing double oven and hob was dealt with in a professional and efficient manner. The cooker was to be delivered 2 days later within an afternoon 3 hour time slot. The 2 delivery men arrived and were respectful of social distancing. They connected and ensured the cooker was working before they left, taking all packaging with them. It was a quick and efficient service and I would fully recommend Herbert Todd to everyone. Thank you
Ruth Marlein
Aug 15,2020Purchased a fan online to then be told 30 mins later by phone it was not in stock.
jean jackson
Aug 13,2020VERY GOOD SERVICE COULD NOT HAVE BEEN BETTER
Claire
Nov 23,2020I took delivery of two new cookers today for our accommodation service, the staff on the phone and the two engineers went above and beyond to be helpful whilst ordering, delivering and installing. First class service highly recommended, right through from initial phone contact making the order until today's installation.