Herbert Todd & Son

Hosted by David Simmons

4.5 (226 Reviews)

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Reviews 226

4.5

Out of 5.0

Victoria Dodson

Apr 28,2020

Great service

Emma

Apr 24,2020

Strange times but Heather couldn't have been more helpful. Much appreciated.

Mrs E J Clark

Apr 24,2020

Contacted because I bought a washing machine and microwave before the service was good then with regard a problem dishwasher thinking I wood have to purchase a new one but gave me a contact for a repair person he helped me sort the problem but will defiantly purchase any electrical good that I may need in the future the service was excellent very quick response and helpful not may firms would do this if not selling anything

Mrs Sylvia Haines

Apr 20,2020

In the end you weren't able to supply immediately the upright freezer I was after, but the information you gave and your courtesy were excellent.

ABC

Apr 14,2020

Very helpful on the 'phone despite the store being closed for COVID at the moment. Speedy delivery from a very friendly team too. Well done!

Thomas Moss

Apr 12,2020

ordered on line Sunday,phone contact from todds 0830 Monday,informed delivery would be in the afternoon and I would be advised on the time later in the day,12.30 phone call to confirm delivery time of 3.30.Delivered on time be helpful and cautious d driver.This level of service is that which the competition is struggling to emulate.

Jack E Scott

Apr 09,2020

A great service - some initial confusion with order expertly sorted by Chris, followed by rapid delivery

Andy

Apr 08,2020

Herbert Todd have been supplying and maintaining the appliances in my rental houses in york for over 20 years. Their service is absolutely second to none. The whole team from management to delivery staff and engineers cannot do enough for their customers. My main point of contact (Heather) never fails to respond immediately to any maintenance issues and nothing fazes her or her colleagues. There is a reason they’ve been going so long - they have a business ethic rarely seen these days. Even during the current pandemic they remain available and willing to help. Highly recommended for rentals, sales and after care.

hugh

Apr 07,2020

All good service. Prompt delivery. courteous and helpful staff.

Joyce Sellers

Apr 04,2020

The staff in the shop (before covid19) are all knowledgeable and helpful, delivery is arranged for the customers convenience and the delivery people are friendly and make sure everything is working to the customers satisfacion before leaving. This is why a local, family owned firm is always better than chains

Alex Deacon

Apr 04,2020

Brilliant quick service under difficult circumstances. A great local company.

Michael Ward

Apr 03,2020

At 9am I rang up to get a new tv for my 92 year old mum and by 10:30 am it was installed and set up. Brilliant service. Could not ask for more. Thanks

Glenlav.

Mar 30,2020

Exceptional service all round, ordered online was easy, prompt tel call to arrange delivery and delivered and fitted as arranged, all whilst in the midst of the Corona19 crisis, great communication,top service!!!

Denise Crossley

Mar 27,2020

Quick efficient delivery and help at very difficult times. Thankyou for your help.

KD

Mar 27,2020

Very happy with the service I received. The website was very easy to use and I found my new fridge very quickly. Used the webchat to ask some questions and got a response immediately. Delivery was also very quick and the delivery guys were helpful, giving me some useful tips for my new appliance. Will definitely use again.

Fiona

Mar 21,2020

Really good communication throughout the purchase and delivery of a fridge freezer. Delivered on time as promised

Charlotte Louise Bateman

Mar 19,2020

Washing machine delivery, the guys were friendly and very efficient. Would 100% order again as my original order with Argos was denied as DHL decided they weren’t able to park up near my house! Thank you guys!

Henrice Altink

Mar 14,2020

Easy to navigate website with all the information I needed to make a purchase. Quick follow up call to arrange delivery. Item delivered on time and quickly installed. Very happy